Brent Brown Toyota - Service Center

EFFICIENT AND HELPFUL Mike assured me that I would not have to wait long when I came in for regular service and inspection for registration renewal, and he was right. He h Mike assured me that I would not have to wait long when I came in for regular service and inspection for registration renewal, and he was right. He handed me off to Joel, who took good care of me, even recommending an alignment, which I accepted. He was helpful and efficient. I got some work done on my laptop while I waited, thanks to your excellent free wifi. The work was done in a short time, and I was able to leave well satisfied. Thanks. Bob Smith More

Took good care of me! We needed a repair. Took it in and was informed that it would take a little longer than expected. They shuttled me home and then picked me up when the We needed a repair. Took it in and was informed that it would take a little longer than expected. They shuttled me home and then picked me up when the vehicle was ready. Jennifer was great all through the process in coordinating all the procedure. A much appreciated surprise was that the price I paid was what I was quoted initially. It could have easily been more. Thanks to all. More

Awesome!!! Worked with Josh in the service department. He took care of everything that was for the normal service at the milage. I have had past employees tell m Worked with Josh in the service department. He took care of everything that was for the normal service at the milage. I have had past employees tell me they couldn't do a service for me, even though I had bought the 5 year warranty. Josh made sure the car was running well and took care of all the concerns I had at the time. He was even willing to do more if I wasn't satisfied. More

Excellent staff and service facilities My wife's glasses had slipped down the side of the seat several weeks ago. We could not get to them, couldn't even see where they were. I mentioned My wife's glasses had slipped down the side of the seat several weeks ago. We could not get to them, couldn't even see where they were. I mentioned it to Mike during check in. While setting in the waiting area, Mike walked up and hands me the long lost glasses. He made my wife's day..... More

Scheduled Oil Change I gave this rating due because this oil change was quick and efficient. I was greeted right away and they got the details of my car. They told me it w I gave this rating due because this oil change was quick and efficient. I was greeted right away and they got the details of my car. They told me it would be an hour and 15 minutes to and hour and a half, and they got it done in just over an hour. They gave me some details on things to change in the future, like my tires, and were not pushy but just giving me the needed information. They treated my kindly and got me on my way quick. It was a great visit. More

Excellent Service I always know that I am going to be taken care of when I go to Brent Brown Toyota. They go above and beyond making sure I am taken care of. The staff I always know that I am going to be taken care of when I go to Brent Brown Toyota. They go above and beyond making sure I am taken care of. The staff is very friendly and they do a great job of making sure I understand what exactly they are doing with my car. It is a stress free process when getting my car serviced with them. More

Quick service when I needed it! My vehicle indicated service was required so I went in, without an appointment, and they got me right in and took care of my service. Very good expe My vehicle indicated service was required so I went in, without an appointment, and they got me right in and took care of my service. Very good experience. More

Regular service maintenance The entire service staff are awesome! In and out very quickly. My car was ready when they promised it. You can't go wrong at Brent Brown Toyota. The entire service staff are awesome! In and out very quickly. My car was ready when they promised it. You can't go wrong at Brent Brown Toyota. More

Helpful, courteous, accuratey Friendly, helpful, accurate. Made my visit pleasant. Good waiting room. Would recommend Brent Brown. Do not know what else to say. .I suggest Friendly, helpful, accurate. Made my visit pleasant. Good waiting room. Would recommend Brent Brown. Do not know what else to say. .I suggest making the review words requirement 10 rather than 55 More

Josh Smith Review Great customer service. They gave an estimated time and were done before it. They walked me through what they did too. Would consider buying another c Great customer service. They gave an estimated time and were done before it. They walked me through what they did too. Would consider buying another car from them. More