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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,797 Reviews

4,797 Reviews of Brent Brown Toyota - Service Center

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May 20, 2017

Manu is great to work with . Very efficient and gets your car in and out as he says he will. We waited and he got us in and out. More

by gandj2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
May 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

May 20, 2017

So friendly and Kind I worked with Marrett (?) in service and she was amazing! She really took care of me and really cared about me as a busy mom and really tried ot fit m More

by momof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marett (Not sure the spelling)
May 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Maret. We look forward to seeing you again!

May 19, 2017

Fast and Free Free service for 25,000 miles and fast. In and out in about 30 minutes. Staff was all helpful and friendly. Free popcorn and drink while I waited. More

by Ryan Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
May 19, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Ryan! We are happy to hear you had great experience with Jennifer. We look forward to seeing you again!

May 19, 2017

Great customer service! Everyone is professional and helpfull. Every time I go I receive great customer service, Always get information about the condiction of my truck and w More

by manny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry, Jennifer Clark
May 19, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Manny! We are happy to hear you had great experience with Jennifer and Sydney. We look forward to seeing you again!

May 19, 2017

The Unexpected My experience at dealerships has mostly been like having your teeth cleaned at the dentist office i.e., you don't want to go because you know it wil More

by Quest4ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
May 22, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback! We are happy to hear you had a great experience with Mike and the technician that worked on your vehicle. We are so glad that you are looking forward to your next visit with us. Thank you for being part of the Brent Brown Toyota family! We look forward to seeing you again!

May 19, 2017

Fast & Friendly Everything went great and I was pleased as always. This is the only place I service my Toyotas. I have never had any disappointments in the service. More

by Debbie Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wiest
May 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Debbie! We are happy to hear you had a great experience with Matt. We look forward to seeing you again!

May 19, 2017

Outstanding Service I received the same outstanding service I always do from this dealership. They definitely practice putting the customer first, A classy bonus touch More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Casandra Langston
May 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Gary! We are happy to hear you had a great experience with Mike and Casandra. We look forward to seeing you again!

May 18, 2017

Always Taken Care Of Brent Brown Toyota always takes care of us with a smile. Our Toyota ownership experience has been very good, and Brent Brown has been a significant pa More

by aaronhill1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Tanner
May 18, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Aaron! We are thrilled to hear you had a great experience with Josh while servicing your vehicle and with Kyle while he showed you new cars to keep you entertained. We are also happy to hear you enjoyed the vintage Toyota's we have on display here. Thank you for being part of the Brent Brown Toyota family! We look forward to seeing you again!

May 18, 2017

Thanks for great service As always, good reliable and fair service. Thanks for a good experience. I will return in the future. I also appreciated the free shuttle service as p More

by Jpbdavidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wiest
May 18, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Matt and enjoyed our complimentary shuttle service. We look forward to seeing you again!

May 18, 2017

excellent Greeted by name, on time, vehicle was ready before promised time.....Very friendly...Casandra was my service contact and she was very good and patient More

by kski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston, Trevor Durfey
May 18, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Trevor and Casandra. We look forward to seeing you again!

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