4,797 Reviews of Brent Brown Toyota - Service Center
So friendly and Kind I worked with Marrett (?) in service and she was amazing! She really took care of me and really cared about me as a busy mom and really tried ot fit m I worked with Marrett (?) in service and she was amazing! She really took care of me and really cared about me as a busy mom and really tried ot fit me needs as my car was serviced the whole day! totally would go there again! More
Fast and Free Free service for 25,000 miles and fast. In and out in about 30 minutes. Staff was all helpful and friendly. Free popcorn and drink while I waited. Free service for 25,000 miles and fast. In and out in about 30 minutes. Staff was all helpful and friendly. Free popcorn and drink while I waited. More
Great customer service! Everyone is professional and helpfull. Every time I go I receive great customer service, Always get information about the condiction of my truck and w Everyone is professional and helpfull. Every time I go I receive great customer service, Always get information about the condiction of my truck and what is recommended to be done. More
The Unexpected My experience at dealerships has mostly been like having your teeth cleaned at the dentist office i.e., you don't want to go because you know it wil My experience at dealerships has mostly been like having your teeth cleaned at the dentist office i.e., you don't want to go because you know it will be painful but you do it anyway because your teeth needed to keep them in tip top shape. The visit started that way, but once I met the service writer and the tech who worked on my car it was unexpectedly enjoyful! I'm even looking forward to doing it again. Those two were amazingly brilliant in their positions. I arrived with serval issues and questions and I left with answers and complete confidence that my vehicle had been in good hands and fixed to my satisfaction. Now I understand why Brent Brown uses the moniquer that they will bend over backwards for you. In my case they did. Thank you Brent Brown for your amazing customer satisfaction and customer loyalty model that other dealerships should adopt. More
Fast & Friendly Everything went great and I was pleased as always. This is the only place I service my Toyotas. I have never had any disappointments in the service. Everything went great and I was pleased as always. This is the only place I service my Toyotas. I have never had any disappointments in the service. More
Outstanding Service I received the same outstanding service I always do from this dealership. They definitely practice putting the customer first, A classy bonus touch I received the same outstanding service I always do from this dealership. They definitely practice putting the customer first, A classy bonus touch is the free Quick Quack car wash coupons they provide with their service now. More
Always Taken Care Of Brent Brown Toyota always takes care of us with a smile. Our Toyota ownership experience has been very good, and Brent Brown has been a significant pa Brent Brown Toyota always takes care of us with a smile. Our Toyota ownership experience has been very good, and Brent Brown has been a significant part of that experience. Their "no-hassle" service appointments really are "no-hassle", especially if you have the Toyota Care extended service package. They even check with me before the appointment to see how they can serve me beyond the standard upkeep, and I've been surprised when they've made minor adjustments to the car without charge. The waiting area is comfortable, with lots to look at (including some fantastic vintage Toyota cars!). As we waited for our regular maintenance to be completed, Kyle Bourgeois showed us some of the new cars and did a fantastic job keeping us entertained, even though we were not "in the market" currently. More
Thanks for great service As always, good reliable and fair service. Thanks for a good experience. I will return in the future. I also appreciated the free shuttle service as p As always, good reliable and fair service. Thanks for a good experience. I will return in the future. I also appreciated the free shuttle service as part of the visit. Thanks! More
excellent Greeted by name, on time, vehicle was ready before promised time.....Very friendly...Casandra was my service contact and she was very good and patient Greeted by name, on time, vehicle was ready before promised time.....Very friendly...Casandra was my service contact and she was very good and patient with me...convinced me to buy a three visit service contract. More