Back

Brent Brown Toyota - Service Center

Orem, UT

4.1
4,797 Reviews

4,797 Reviews of Brent Brown Toyota - Service Center

Sort by
May 24, 2017

Was in and out in a timely manner. I had my car in and was finished within an hour. The service was preformed well, and done quickly. I was pleased with all who I saw. More

by Mtuha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
May 25, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

May 24, 2017

Quick, efficient They quickly and efficiently diagnosed the problem. Repair work was completed in a timely manner. Staff was very courteous and considerate. Shuttle More

by Bob51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
May 25, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Bob! We are happy to hear you had a great experience with Thomas and enjoyed our complimentary shuttle service. We look forward to seeing you again!

May 23, 2017

Great experience! They made it quick and easy and were so friendly! They explained everything very thoroughly and answered any questions I had. Took excellent care of m More

by ereeve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maret Hunter
May 23, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Maret Hunter. We look forward to seeing you again!

May 23, 2017

Great service. Josh was great! Very friendly service rep. Took the time to meet my needs and answer all my questions. I would highly recommend this service departmen More

by lkgoldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
May 23, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Larry! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

May 23, 2017

Quicker than anticipated My overall sales experience was excellent, the best I've had buying a vehicle. However, when I bought my new vehicle, I was only provided one key. Th More

by Tuesday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manu Storey
May 23, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu and Todd while purchasing a vehicle. We are also happy to hear that they were able to resolve that issue for you and get you a second key. Congratulations on your new vehicle! We look forward to seeing you again!

May 23, 2017

Great Service Staff were very pleasant. Service was great. I love that they shuttle you to the mall, if you want, so you can shop while they're working on your car. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, the shuttle driver, Matt Wiest
May 23, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Matt and enjoyed our complimentary shuttle service with Chris. We look forward to seeing you again!

May 22, 2017

Staff was all friendly The staff is excellent but after leaving I always feel like the price is a little high and that I end up spending more then I was planning. More

by Josie McEwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman, Casandra Langston
May 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Josie! We are happy to hear you had a great experience with John and Casandra. We would like to speak with you personally about your concerns in regards to the pricing. Please give Karyn a call at (801) 223-4406. Thank you!

May 22, 2017

A GREAT experience Everything went well. The people were helpful and pleasant to work with. The work was flawless and my vehicle was finished ahead of the original sch More

by dd4170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karyn Clement
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Black, George Brown, Josh Tanner
May 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike, Josh, George and Karyn. We look forward to seeing you again!

May 22, 2017

Easy Service John G. is very compitent with my Truck and I feel it is in good hands when serivice is needed. The shuttle makes it pretty convenient to leave the More

by JJsnowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John and that you enjoy the complimentary shuttle service. We look forward to seeing you again!

May 22, 2017

Always friendly They are always quick and professional with handling anything we've needed from them. On this service visit they went to great lengths to ensure we w More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle Guy, Thomas Watson
May 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Shawn! We are happy to hear you had a great experience with Thomas and our complimentary shuttle service. We look forward to seeing you again!

...
413
...