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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,797 Reviews

4,797 Reviews of Brent Brown Toyota - Service Center

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May 26, 2017

Still Happy with Service I have always been happy with the treatment I receive at Brent Brown Toyota. They've kept my 2000 Toyota Avalon running well and I hope their service More

by pianow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm so sorry that I've put off this review so long that I can't remember the name of the employee who helped me, but I was very happy with his help.
May 26, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with our service department. We look forward to seeing you again!

May 25, 2017

Absolutely GREAT service. I was promptly greeted when I drove up. Spoke with Manu and was shown where I could wait while my service was being done. Comfortable seating area. More

by Alyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
May 25, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Alyce! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

May 25, 2017

Awesome, efficient, friendly. Awesome service and personnel. Regular checkup/service went smoothly. Efficient service. Was out of there quicker than I thought i would be. Friendl More

by ginseng27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 25, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

May 24, 2017

Excellent customer service from John. When I got there John Goodman always greets he's customers with a smile on his face. He also takes care of his customers 100%. My wife and I our very More

by Aldo Paro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 25, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Aldo and Abish! We are happy to hear you had a great experience with John. We look forward to seeing you again!

May 24, 2017

Timely Friendly Efficient Service They were ready at the time of the appointment. They explained exactly what they were going to do. Service was completed within an hour and 15 minutes More

by GreuHairGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Brown
May 25, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with George. We look forward to seeing you again!

May 24, 2017

They really bend over backwards to serve Diagnosis of my Camry's problem was prompt, and estimates of time to get needed parts and total cost were accurate. Service was done on time and cost More

by Don Jarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Brown, John Goodman
May 25, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Don! We are happy to hear you had a great experience with George and John. We look forward to seeing you again!

May 24, 2017

Excellent experience. The service department was friendly. My wait time was right when they told me it would be. My driver's seat was where I needed it to be fo More

by Jkidd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
May 25, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike. We look forward to seeing you again!

May 24, 2017

Good experience Manu helped us out a lot in getting our vehicle fixed.gave us a loaner for the weekend and paid for apart that broke and gave us a discount. People we More

by Tsos's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
May 25, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

May 24, 2017

The charge of getting a news battery in my Tundra This is the part I hate most! I needed a new battery in my Tundra, but live over two hundred miles from the dealership, John, my service rep, got me i More

by Larry Christensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 25, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Larry! We are happy to hear you had a great experience with John. We look forward to seeing you again!

May 24, 2017

Excellent customer service I had a very good experience yesterday. Maret helped me and was very good at helping feel comfortable as well as confident in the service I was gettin More

by Ilovetoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maret
May 25, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Maret. We look forward to seeing you again!

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