4,797 Reviews of Brent Brown Toyota - Service Center
Great service, and fast. I'm usually a bit leary of dealerships. Especially when they try to pressure into things. Brent Brown Toyota doesn't do this. They have exceptional cu I'm usually a bit leary of dealerships. Especially when they try to pressure into things. Brent Brown Toyota doesn't do this. They have exceptional customer service, and my vehicle was done on time. I would highly recommend this dealer. More
Changed battery and replaced tail lights. Josh Tanner was exceptional and very reachable. I loved that he cared about my car even on his day off, and he knew me by name. He communicated with u Josh Tanner was exceptional and very reachable. I loved that he cared about my car even on his day off, and he knew me by name. He communicated with us during every step of repair, and was kind and actually acted like a human instead of a customer service robot. I'll definitely be coming back and recommending everyone to Josh. More
Fast and Friendly Brought our Camry in for scheduled maintenance. The service representative Manu Storey was very pleasant to work with. My car was done and I was back Brought our Camry in for scheduled maintenance. The service representative Manu Storey was very pleasant to work with. My car was done and I was back on the road in no time😊 More
Excellent Service We brought our Yaris in for routine service and a recall item and Josh took care of everything that we needed and more. He even took the time to make We brought our Yaris in for routine service and a recall item and Josh took care of everything that we needed and more. He even took the time to make sure our rattling door switch got fixed. We highly recommend Josh. More
Great Service from trusted professionals The whole experience was very comfortable and great. I felt I could I could trust Josh and his team to help me with exactly what I needed. Josh was fr The whole experience was very comfortable and great. I felt I could I could trust Josh and his team to help me with exactly what I needed. Josh was friendly, knowledgeable, and I'm super pleased with the work done. Definitely will return and recommend. More
Exceptional service and support! I am used to taking my car into a dealership where they would never know your name or your car. You were just one face in a long line of them. I was p I am used to taking my car into a dealership where they would never know your name or your car. You were just one face in a long line of them. I was pleasantly surprised when they assigned me to an actual service rep who will always be the same. I had some silly questions at the beginning of the appointment and they were quick to put me at ease and answer them. I'm still getting to know my new car. They finished everything much more quickly than they had said (by about 25 minutes) and I was thrilled to get on with my day sooner. Thanks! More
Very friendly and great service From my entrance into service area and all the way through the entire experience the friendliness and service was the best I have ever experienced. From my entrance into service area and all the way through the entire experience the friendliness and service was the best I have ever experienced. More
They checked extra things without making it difficult I enjoyed my service visit. I had various little things with accessories that I knew weren't part of their normal service package, but they kindly che I enjoyed my service visit. I had various little things with accessories that I knew weren't part of their normal service package, but they kindly checked all of the items I asked about and even attempted to repair them within what they could do. They didn't charge for the extra, and were honest about limitations. More
Professional and Smooth Experience I took my Tacoma in for a recall. I arrived at the scheduled time and they got my truck straight in. Then they shuttled me back to work. Everything wa I took my Tacoma in for a recall. I arrived at the scheduled time and they got my truck straight in. Then they shuttled me back to work. Everything was very smooth and exactly as expected. My only complaint was that I had to wait 10 min for the shuttle to come pick me up, but that's somewhat to be expected. More
Good routine maintenance The Service Department knew exactly what was needed for routine maintenance. The explanation of needed service was clear as was the service that was d The Service Department knew exactly what was needed for routine maintenance. The explanation of needed service was clear as was the service that was done. The service was done promptly. More