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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,797 Reviews

4,797 Reviews of Brent Brown Toyota - Service Center

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May 31, 2017

Excellent We had an awesome experience with our representatives. They were very helpful and responded to all my inquiries in a timely manner. They were also rea More

by Huff
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
May 31, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Thomas. We look forward to seeing you again!

May 31, 2017

Great service and easy in and out! I always to take my care to Bret Brown for service as I trust them and know they can fix the problem. I have been taking my car to Bret Brown for year More

by Larry Perkins
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
Jun 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Larry! We are happy to hear you had a great experience with Sydney. We look forward to seeing you again!

May 31, 2017

The way it should always be All the way from reception to checkout this was a 1st class experience. Really makes you feel like you want to come back again and again. Thanks for m More

by rubinj57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Tanner
May 31, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel and Josh. We look forward to seeing you again!

May 31, 2017

Very understanding Being retired and having a strict budget he was very understanding and showed me some options that would meet our need for our limited resources. More

by rhb8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

May 31, 2017

No hassle maintenance Arrived for my regular maintenance and realized I was suppose to have made an appointment but they took me right in. Friendly and curtious. Completed More

by Bkorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
May 31, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

May 28, 2017

Always great. Car serviced and returned in a timely manner again! I doubt anyone can beat the service deal of $130 for 3 oil changes, 5 tire rotations, safety and More

by Kelly Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
May 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kelly! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

May 28, 2017

Excellent service! Very friendly, knowledgeable, and professional service team! They patiently walked me through everything and took the time to answer all of my questi More

by Bryan L. Elwood
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Black
May 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Bryan! We are happy to hear you had a great experience with Mike and Joel. We look forward to seeing you again!

May 28, 2017

Above and Beyond I had a great experience at the service department. I had an oil change and switched from winter to summer tires last month. Then I noticed a strange More

by Slcbos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Brown, Jennifer Clark
May 30, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback! We are happy to hear you had a great experience with Jennifer and George and that they were able to solve the issue with your tire. We look forward to seeing you again!

May 28, 2017

Amazing Service! In a world that has forgotten the "customer" in customer service, this was a refreshing difference. Mike, Josh and the team made this a wonderful exp More

by KevinS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Josh Tanner
May 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kevin! We are happy to hear you had a great experience with Mike and Josh. We look forward to seeing you again!

May 27, 2017

Extremely Customer Oriented I recently took my 2009 Toyota Corolla to Brent Brown Toyota for a factory recall notice. From the time I called to make the appointment to the time More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
May 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Jeff! We are happy to hear you had a great experience with John. We look forward to seeing you again!

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