4,797 Reviews of Brent Brown Toyota - Service Center
Excellent We had an awesome experience with our representatives. They were very helpful and responded to all my inquiries in a timely manner. They were also rea We had an awesome experience with our representatives. They were very helpful and responded to all my inquiries in a timely manner. They were also really quick with getting our service done. More
Great service and easy in and out! I always to take my care to Bret Brown for service as I trust them and know they can fix the problem. I have been taking my car to Bret Brown for year I always to take my care to Bret Brown for service as I trust them and know they can fix the problem. I have been taking my car to Bret Brown for years now. I may purchase my next car there. More
The way it should always be All the way from reception to checkout this was a 1st class experience. Really makes you feel like you want to come back again and again. Thanks for m All the way from reception to checkout this was a 1st class experience. Really makes you feel like you want to come back again and again. Thanks for making me and my wife feel like we were flying 1st class all the way. More
Very understanding Being retired and having a strict budget he was very understanding and showed me some options that would meet our need for our limited resources. Being retired and having a strict budget he was very understanding and showed me some options that would meet our need for our limited resources. More
No hassle maintenance Arrived for my regular maintenance and realized I was suppose to have made an appointment but they took me right in. Friendly and curtious. Completed Arrived for my regular maintenance and realized I was suppose to have made an appointment but they took me right in. Friendly and curtious. Completed in the time they said. More
Always great. Car serviced and returned in a timely manner again! I doubt anyone can beat the service deal of $130 for 3 oil changes, 5 tire rotations, safety and Car serviced and returned in a timely manner again! I doubt anyone can beat the service deal of $130 for 3 oil changes, 5 tire rotations, safety and emissions. More
Excellent service! Very friendly, knowledgeable, and professional service team! They patiently walked me through everything and took the time to answer all of my questi Very friendly, knowledgeable, and professional service team! They patiently walked me through everything and took the time to answer all of my questions. I would definitely recommend them. More
Above and Beyond I had a great experience at the service department. I had an oil change and switched from winter to summer tires last month. Then I noticed a strange I had a great experience at the service department. I had an oil change and switched from winter to summer tires last month. Then I noticed a strange bulge on my tire. I took it to the tire place first (I hadn't purchased the tires at Brent Brown), and they said it looked like someone made a mistake while installing it. So I went to Brent Brown to see if they would take care of it. George, the service manager said they would take care of me because I'm their customer (even though he didn't think it was their fault--he later told me it might have been). They replaced the tire and threw in an alignment. I think it's pretty uncommon that anyone stands by their work anymore, and it's certainly not what you expect from a car dealership. So I was very pleasantly surprised. Well done, Brent Brown! More
Amazing Service! In a world that has forgotten the "customer" in customer service, this was a refreshing difference. Mike, Josh and the team made this a wonderful exp In a world that has forgotten the "customer" in customer service, this was a refreshing difference. Mike, Josh and the team made this a wonderful experience! We highly recommend them. More
Extremely Customer Oriented I recently took my 2009 Toyota Corolla to Brent Brown Toyota for a factory recall notice. From the time I called to make the appointment to the time I recently took my 2009 Toyota Corolla to Brent Brown Toyota for a factory recall notice. From the time I called to make the appointment to the time the repair work was completed and I got my car back, I honestly felt that they cared about me. It is obvious that customer service is top priority. More