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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,797 Reviews

4,797 Reviews of Brent Brown Toyota - Service Center

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June 02, 2017

Maintenance work and addressed a window issue. My Service person- Casandra was amazing. I told her about a complaint I had with a window that they couldn't fix before and she made sure it was addre More

by trinamatheson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Jun 05, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Trina! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

June 02, 2017

Tire replacement went smoothly We came in with a nail in a tire that couldn't be repaired, and our serviceperson Joel communicated clearly with us and got everything squared away wi More

by R. Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

June 02, 2017

Quick, Professional & Efficient My yearly maintenance service was very efficient and professional. They had a particular part saved for us and were very personable and helpful in get More

by Kara Poulsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Jun 05, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kara! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

June 01, 2017

thorough and professional josh was very helpful and professional. Answered all of my questions and quoted the price to fix what I needed done. Service was completed on time. More

by harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Jun 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Harry! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

June 01, 2017

oil change Knowledgable and friendly service professionals. Helped me get in and out of the place quickly. I also trust their parts and technicians. Great oil ch More

by jeryorg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Jun 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

June 01, 2017

This is the best this vehicle has ever run. I had a complex problem that three other shops have not been able to figure out that I thought I'd try to sort out again at the dealership. I wasn't d More

by Imaviator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Manu Storey
Jun 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu and Mike. We look forward to seeing you again!

June 01, 2017

Fast, experienced technicians I was guaranteed a certain time for my car to be done and they actually finished 10 minutes early! I had two young children in tow, so this was fanta More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Jun 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

June 01, 2017

Great service Customer service is super friendly and nice. The service was fast - I thought I would be there for over an hour with my kids but it was just over 30 m More

by bblm13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston, Jennifer Clark
Jun 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer and Casandra. We look forward to seeing you again!

June 01, 2017

Thank You! Another great visit! Josh and everybody else was very sharp! Josh helped me get done what I needed! Thank you again very much! Now I'm very comfortabl More

by Jordan Stephenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Jun 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Jordan! We are happy to hear you had a great experience with Mike and Josh. We look forward to seeing you again!

June 01, 2017

Excellent They were quick even though they were busy and they also had a free shuttle that was available! I though that was nice because I could go run errands More

by Sclrk95
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Jun 02, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu and enjoyed our complimentary shuttle service. We look forward to seeing you again!

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