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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,798 Reviews

4,799 Reviews of Brent Brown Toyota - Service Center

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June 06, 2017

great experience Set an appointment and they were on time. Finished when they said they would. Friendly and knowledgeable staff. They provided a shuttle for my retu More

by tennisguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Jun 09, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

June 06, 2017

service is always great brent brown always gets my car in tells me exactly whats going on with it lets me know how my car is doing overall and will fix anything if necessary More

by babymama21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston, Jennifer Clark
Jun 09, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer and Casandra. We look forward to seeing you again!

June 06, 2017

Very Fast Oil Change I took my Toyota Rav4 in after work and they changed the oil and I waited for less than an hour. Great service and extremely fast! More

by granolaq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Jun 09, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

June 06, 2017

Great service Tom was very professional and helpful. He told me about being able to submit my safety and emissions result there. Pay the registration and get my tag More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
Jun 09, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Lisa! We are happy to hear you had a great experience with Thomas. We look forward to seeing you again!

June 06, 2017

Professional and Thorough Thomas was enthusiastic and courteous. He clearly described the importance of having required maintenance done. He stayed in touch on the timing of th More

by dbmcginn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Thomas Watson
Jun 09, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are so happy to hear you had a great experience with Thomas. We look forward to seeing you again!

June 05, 2017

It was great. I was treated like a million bucks! I always hate going in for service, but I was very surprised by how well I was treated and how fast I was out of there. Mike didn't try to sell me any More

by Stephen N Webber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
Jun 05, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Steve! We are happy to hear you had such a great experience with Mike. We look forward to seeing you again!

June 05, 2017

Excellent Service I received Excellent Service. They were very friendly. I called and made an appointment as I was driving to the location. They were able to get me i More

by Cindee Dymock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merek, Jennifer Clark
Jun 05, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Cindee! We are happy to hear you had a great experience with Jennifer and Merek. We look forward to seeing you again!

June 05, 2017

Great service Got some great and friendly services compared to some other place I have gone too. They know what they're doing and are very help when come to questio More

by Tou lau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
Jun 05, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback! We are happy to hear you had a great experience with Thomas. We look forward to seeing you again!

June 04, 2017

Great service with friendly people I worked with merit she was very friendly and knowledgeable about her job, I would recommend the service department at Brent brown to friends, and tel More

by Scottyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maret hunter, Mike Black
Jun 05, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike and Maret. We look forward to seeing you again!

June 04, 2017

Great Service. Great service but the wait was pretty long. Staff was very friendly but could be more informative during a long wait just so we know they are aware we More

by Lucy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Matt Wiest
Jun 05, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Lucy! We are happy to hear you had a great experience with Mike and Matt. We are always looking for ways to improve and better our dealership, so we appreciate you taking the time to let us know what we can work on. We look forward to seeing you again!

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