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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,799 Reviews

4,799 Reviews of Brent Brown Toyota - Service Center

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June 21, 2017

Service Thomas Watson was a huge help. Very friendly, knowledgeable and car was completed on time with no hassle. Will definitely be returning. Thanks again T More

by Manos2mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
Jun 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Thomas. We look forward to seeing you again!

June 21, 2017

20,000 mile service appointment Great to schedule and get you in and out timely. Good service and knowledge. Service department is always great to talk with and for the most part the More

by Dp4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Jun 22, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

June 20, 2017

Awesome! You can't go wrong with Brent Brown Toyota. I don't feel like I have to worry about anything when I leave my vehicle with them. I feel like they are v More

by Shanegleave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Jun 20, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Shane! We are happy to hear you had such a great experience with Josh. Thank you for being part of the Brent Brown Toyota family! We look forward to seeing you again!

June 20, 2017

Very good...just say couple of things When I got to the dealership (for an oil change) I was unsure of what to do. It was our first time at the dealership. This is our first Toyota. It was More

by toyo1Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Jun 20, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback! We are happy to hear you had a great experience with Josh. We also appreciate the tip! We look forward to seeing you again!

June 20, 2017

Very friendly, very willing to help, very knowledgable. Everyone I have encountered at Brent Brown has been genuinely friendly, very helpful, and cares about me and my vehicle. You can feel the sense of 'f More

by Nancy Mackay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Jun 20, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Nancy! We are happy to hear you had a great experience with Manu. Thanks for being part of the Brent Brown Toyota family! We look forward to seeing you again!

June 20, 2017

Service was quick, we were acknowledged on arrival. When service was completed we were called by phone. Service personnel were friendly, courteous, and eff More

by Tony Powell
Recommend Dealer
Yes
Employees Worked With
John Goodman, Casandra Langston
Jun 20, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Tony! We are happy to hear you had a great experience with John and Casandra. We look forward to seeing you again!

June 19, 2017

Service Center John Goodman was excellent and got my truck in fast and out on time. He personally changed some bulbs after it was already out of the shop area. Als More

by Ken84102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Jun 19, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Ken! We are happy to hear you had a great experience with John. We look forward to seeing you again!

June 19, 2017

Responsive, fast and personal! Everyone is so friendly and helpful. From John my service rep to the courtesy drivers, they all treat you like a true friend and are anxious to take c More

by KRW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Goodman
Jun 19, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

June 19, 2017

Quick Service Came in for regular maintenance service and oil change. Greeted quickly, very friendly. Service was quick and even though there was a lot of cars in More

by NatCrandall19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Jun 19, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

June 18, 2017

First time at the dealership I was introduced to Maret when I arrived. She was positive and very professional. We discussed the purpose of my visit and she quickly sent the pa More

by Karl
Recommend Dealer
Yes
Employees Worked With
Maret - why isn't her name on your list?
Jun 19, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Karl! We are happy to hear you had a great experience with Maret. We look forward to seeing you again!

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