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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,799 Reviews

4,799 Reviews of Brent Brown Toyota - Service Center

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June 25, 2017

Great customer service! I took my car in for a check engine light, Joel was very nice and very informative about what was needed to get my car where it needed to be, he was More

by Cydickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

June 25, 2017

Good Service I had the Drip Strip come loose. I stopped in and since the part needed to be ordered an appointment was set for 2 days away. I came early they advi More

by Craig J Hiatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman, Casandra Langston
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Craig! We are happy to hear you had a great experience with John and Casandra. We look forward to seeing you again!

June 24, 2017

Oil change It was a fast service. No issues and it started on time . Our service employee has been a lot better the the one we had in the past. More

by alexanderboswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Alexander! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

June 24, 2017

Awesome The service personnel take time to give me and my car excellent care. They take care of my needs.vthey listen and did the inspections necessary for my More

by Matinator2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

June 24, 2017

It was far better than usual!!!! Jen was kind, discussed the bill thoroughly and explained the future service needs of the car in detail.... always with a smile. Thanks Jen! Alicia Fl More

by Alicia Fluhman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Alicia! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

June 23, 2017

20,000 mile service very friendly but not over friendly. very clean with a nice comfortable waiting area great coffee. work completed in a timely manner looking forward t More

by heliman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner, Jennifer Clark
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer and Josh. We look forward to seeing you again!

June 23, 2017

60,000+ miles Was welcomed by Mike and directed to Manu -- both were warm, friendly and helpful. They reviewed my reservation and got more details on a couple of i More

by GKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Manu Storey
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are thrilled to hear you had such a great experience with Mike and Manu. Thanks for being part of the Brent Brown Toyota family! We look forward to seeing you again!

June 23, 2017

simple oil change John and Manu made it quick an easy, and they were also competent and friendly. Thanks for the service and confirming details with a text message. More

by JJsnowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman, Manu Storey
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu and John. We look forward to seeing you again!

June 23, 2017

Quick, Courteous, Friendly, Helpful From the person that set up the appointment, to the quality of the work done, the service people keep my Avalon in tip top shape. Everyone is knowled More

by Pearl Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas W., another Tom, John, and Chris who shuttled me. I don't know last names.
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Pearl! We are happy to hear you had a great experience with Thomas, Tom, John and Chris. We look forward to seeing you again!

June 23, 2017

Brake replacement John made this service a wonderful experience. I was checked in on time, received professional treatment and my car runs like a champ. Thank you! More

by Utah Father
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

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