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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,799 Reviews

4,799 Reviews of Brent Brown Toyota - Service Center

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June 28, 2017

Great Service! John did a great job for me, as always. Hope to always work with him. He is friendly and efficient. I am typically in and out within a short period More

by jjawz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

June 28, 2017

My Toyota's Brakes I needed to have my breaks fixed. Josh Tanner suggested a few other things that really needed to be addressed. The team took good care of my car and r More

by Kris Priddis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kris! We are happy to hear you had a great experience with Josh. Thanks for being part of the Brent Brown Toyota family! We look forward to seeing you again!

June 28, 2017

Great service, as always I worked with several different people on this visit and they were all great. Manu, Blake, Josh and Jenn were awesome. The great service department i More

by Jami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey, Josh Tanner, Jennifer Clark
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Jami! We are happy to hear you had a great experience with Josh, Jennifer, Manu and Blake. Thanks for being part of the Brent Brown Toyota family! We look forward to seeing you again!

June 28, 2017

Great Service! The maintenance didn't take long at all. The service adviser was very nice and patience with us. We actually went out to eat while our car was being s More

by Asqrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

June 28, 2017

Great! Fast, professional, and had popcorn and free wifi! Would recommend to others! 😊..... I think that people would enjoy coming here a lot. In a great lo More

by Person1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

June 27, 2017

Great Timely Service The scheduling was easy, and it was finished when I expected. I received a message and a call when it was ready to pick up. Time filling out papers an More

by mistring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are so happy to hear you had a great experience with Manu. We look forward to seeing you again!

June 27, 2017

Tire rotation Great service! Super fast, but very effective. Joel is always such a pleasure to work with. I wish you had another location, because the drive for me More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kay! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

June 26, 2017

10000 mile check up I went to Brent Brown and was helped by Tom. The service I received was professional and done in a timely manner. I was very pleased with the servic More

by karenb60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Karen! We are happy to hear you had a great experience with Thomas. We look forward to seeing you again!

June 26, 2017

Great Experience I had a great experience. Cassandra was friendly and completed the work in the estimated time. I will definitely come back again. Two thumbs up. More

by Hector Garcia Vasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Hector! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

June 26, 2017

Exceptional customer service in the service department! Staff in the service department exceeded expectations! Josh Tanner in service and Shane Keisel in accessories have always gone above and beyond to mee More

by Rocksteady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner, Shane Keisel
Jul 03, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Josh and Shane. We look forward to seeing you again!

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