Brent Brown Toyota - Service Center

Thank you John Goodman always does a great job taking care of both me and my vehicle. He recommends the services and service packages that are needed and help John Goodman always does a great job taking care of both me and my vehicle. He recommends the services and service packages that are needed and help save me money, he also never recommends things that are unneeded. Thanks John! More

Tune-up Great friendly service. Everyone is helpful and wait time is very short! Everyone from the receptionist to the technicians we extremely friendly and h Great friendly service. Everyone is helpful and wait time is very short! Everyone from the receptionist to the technicians we extremely friendly and helpful. Great experience! More

Great Job I was able to get a convenient time. They completed all of the work in a timely manner and were very polite. This is why we have bought and serviced t I was able to get a convenient time. They completed all of the work in a timely manner and were very polite. This is why we have bought and serviced three cars from them. More

Car serviced Got me in and got it done in a timely matter. Professional and nice. Didn't have an appointment but got me in and told me it was not a problem. Got me in and got it done in a timely matter. Professional and nice. Didn't have an appointment but got me in and told me it was not a problem. More

In for service recall notice and staff very professional! Best Toyota dealer I have been involved with for sales or service on my two Toyotas. Staff was very professional and customer service was an obvious f Best Toyota dealer I have been involved with for sales or service on my two Toyotas. Staff was very professional and customer service was an obvious focus for anyone I have worked with at Brent Brown Toyota. More

The Service Center is Awesome I love the service center, everyone has always been so helpful, the work is always completed promptly. Every now in then, there are complications whil I love the service center, everyone has always been so helpful, the work is always completed promptly. Every now in then, there are complications while my vehicle is worked on but every time something goes wrong the team picks up the slack and is very honest with me. I recently had work done on both my prius and camry, Jen Clark took care of me on these services. She was very knowledgeable, helpful, and friendly. It's customer service like that that makes me want to keep coming back even though I live in Sandy and the Karl Malone dealership is so close by. More

Easy to get inspection and emmissions Easy to get the registration sticker. I was met as I drove into the service area with Manu who explained the process, did the work and made sure I go Easy to get the registration sticker. I was met as I drove into the service area with Manu who explained the process, did the work and made sure I got my sticker. More

Exceptional Experience We were treated kindly by everyone. We got there a little early for our appointment and they immediately welcomed us in and started the process. We w We were treated kindly by everyone. We got there a little early for our appointment and they immediately welcomed us in and started the process. We were there for a factory recall of air bags on our Toyota and had been told that the repairs would take from a half to a whole day to do. Our service rep, told us that because we lived over 100 miles away, they would get us out as quickly as possible because of our long trip home. We were given a courtesy shuttle ride to the University Mall where we figured we would enjoy some window shopping while waiting. We had time to find some piano music and a snack and were delighted when we received a call two hours later that our car work was finished. They sent the shuttle to pick us up and within 15-20 minutes were driving away from the Brent Brown dealership. Everyone we talked to or who helped us were professional, but were very kind and caring. We had a very exceptional experience! More

Excellent Service As usual, Josh Tanner does a great job with my auto needs. 5+ stars. He helps me to get in and out as soon as possible. He's very personable and helpf As usual, Josh Tanner does a great job with my auto needs. 5+ stars. He helps me to get in and out as soon as possible. He's very personable and helpful. Give him a raise! As far as the servicing goes, it's alright. I waited three hours total to get my rotors resurfaced, but there were a lot of customers, so I understand and Josh was there for me. Servicing note: I've had a hubcap fall off every time I've had my tires removed from this location however; perhaps it's coincidence, but it's been twice in a row now... More

Great Service! I own a Toyota Sienna and regularly service my vehicle at the dealership. The service representatives are always kind and professional. They communi I own a Toyota Sienna and regularly service my vehicle at the dealership. The service representatives are always kind and professional. They communicate well and let me know when my vehicle is done and if it needs additional work. In the past when I have had a problem with my vehicle, my service representative and the dealership general manager, George, have always been quite generous with helping me solve difficult problems and I truly appreciate their efforts to help. Thanks so much for six years of great service! More