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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,800 Reviews

4,800 Reviews of Brent Brown Toyota - Service Center

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July 10, 2017

Always great service I have always found everyone in the service department providing excellent customer service!!!!! They always talk to me with respect and I never feel More

by Angie250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Angie! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

July 10, 2017

New Tire Blake did a lot of work to order my new tire because he wanted it to match the other tires. He gave me good advice. He called me to report the pro More

by Anne Packer Cerny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
Jul 10, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Anne! We are happy to hear you had a great experience with Blake. We look forward to seeing you again!

July 10, 2017

In and out Blake was great to work with, he had me in and out in under the amount of time that they thought the work would take. It was a no stress situation wh More

by Hmason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
Jul 10, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Blake. We look forward to seeing you again!

July 10, 2017

The service department Everyone in the Brent Brown Toyota service department has been amazing, helpful, and efficient. From the shuttle drivers to those who welcomed me into More

by Cynthia Christian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Jul 10, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Cynthia! We are so happy to hear you had such a great experience with Manu and enjoyed our complimentary shuttle service. We look forward to seeing you again!

July 08, 2017

Fast & Friendly I took my Camry in for its 55,000 mile service. Cassandra was friendly and helpful. I was given a ride home by the shuttle service, that was quick and More

by Eric Raine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Jul 10, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Eric! We are happy to hear you had a great experience with Casandra and enjoyed our complimentary shuttle service. We look forward to seeing you again!

July 07, 2017

Great service, great staff I sent an email also, but my service representative was wonderful, explaining everything to me. I'm happy with the service that I received in a timely More

by Britt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manu Storey
Jul 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Bob and Manu. We look forward to seeing you again!

July 07, 2017

time. Oil change etc. was completed in a reasonable.time. And they did not try and sale me anything else. A pleasant wait in the waiting room. More

by Loralee Darley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Jul 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Loralee! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

July 07, 2017

Great Very attentive and good customer service ! Explain things well , Finished in a timely manner, I would take my car back to them anytime, Joel was gre More

by Jane Doe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

July 07, 2017

Great job! Great customer service. I know that I will not be told to pay for something that is not needed. Wonderful technicians!Been with the dealership for a l More

by 2012-Sealed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Jul 10, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

July 06, 2017

Great service friendly staff I have been going to Brent brown since 2007 because the service has always been top notch. I have bought three vehicles there because of the friendly More

by Albano3083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
Jul 06, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had another great experience at our dealership with Thomas. We look forward to seeing you again!

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