4,800 Reviews of Brent Brown Toyota - Service Center
Service The service took a little longer than expected, but I was pleased with the ultimate outcome. I thought that notification of completion of service was The service took a little longer than expected, but I was pleased with the ultimate outcome. I thought that notification of completion of service was unnecessarily delayed, but it was not a debilitating issue. More
Service Great service. We come in for regular service on our cars and John always make sure I get in and out quickly without paying a fortune. He is a good Great service. We come in for regular service on our cars and John always make sure I get in and out quickly without paying a fortune. He is a good guy. More
Great people to deal with Working with John is always a pleasure. He is cheerful, easy to work with, and provides accurate information. The work done on my vehicle is always we Working with John is always a pleasure. He is cheerful, easy to work with, and provides accurate information. The work done on my vehicle is always well done, and whenever my vehicle has an unanticipated issue they have the video to show me exactly what is going on. More
Have to Improve The crew have to Improve service, I went to do alignment and change the oil, I was waiting for couple hours and when they call me, the didn't change m The crew have to Improve service, I went to do alignment and change the oil, I was waiting for couple hours and when they call me, the didn't change my oil, so I had to wait like 30 more minutes. Also while I waiting for my car, I walked by the lobby and see the new cars. No body offer me some help for buy the new car. How they sale the car? If they don't asking to you.... More
Good in and out, love the shuttle service. routine service, love shuttle service, in and out checked in at a timely manner, protected sticker appreciated, appreciate the bottled water to go, th routine service, love shuttle service, in and out checked in at a timely manner, protected sticker appreciated, appreciate the bottled water to go, thanks you. More
John Goodman One of the main reasons I get my car serviced there is John Goodman he is honest, easy to work with, and the only one I trust! Thanks John One of the main reasons I get my car serviced there is John Goodman he is honest, easy to work with, and the only one I trust! Thanks John More
Out earlier than predicted Brent Brown Toyota has always treated me well but in the last couple of years the service has improved exponentially. The staff are always kind and co Brent Brown Toyota has always treated me well but in the last couple of years the service has improved exponentially. The staff are always kind and courteous. Yesterday I was given a fair assessment of the time it would take to perform the service and a detail of the charges. In fact, because of the care of the staff, I got out half an hour earlier than expected. More
Great customer service! Escellent customer service. I always trust their advices in what is needed to b done on my truck. It is nice to go to a dealer where everyone welcome Escellent customer service. I always trust their advices in what is needed to b done on my truck. It is nice to go to a dealer where everyone welcomes you with a smile. More
Great service every time. Brent Brown goes out of their way to accommodate your needs. Our other appointments finished early and we showed up 1 1/2 hrs early hoping they could Brent Brown goes out of their way to accommodate your needs. Our other appointments finished early and we showed up 1 1/2 hrs early hoping they could get us in, and they did. They did our service in 1 hour. It was better than we had hoped. I also really like the shuttle service. More
Excellent service Took car in for a Toyota "recall" service issue. Brent Brown Toyota took care of it right away! Thank you for taking care of us. Took car in for a Toyota "recall" service issue. Brent Brown Toyota took care of it right away! Thank you for taking care of us. More