Brent Brown Toyota - Service Center

Gas, Oil change, inspection and licence plate renewal. I was treated with respect and special service during this service visit. I'll be back! Jen Clark was special in every way, along with other dealers I was treated with respect and special service during this service visit. I'll be back! Jen Clark was special in every way, along with other dealership support. More

Very Good Good timing, authentic material used, and nice waiting room for customers, employees are friendly, review upfront issues on your vehicle, neat worksho Good timing, authentic material used, and nice waiting room for customers, employees are friendly, review upfront issues on your vehicle, neat workshop and work area More

"Always in Good Hands" So appreciate the kindness and excellent customer care I always receive from John Goodman. He's treated me like family for over 5 years now. So appreciate the kindness and excellent customer care I always receive from John Goodman. He's treated me like family for over 5 years now. More

Honest and Helpful I was very grateful for Maret Hunter. I didn't feel like she was pushing sales, but giving me sound and honest advice. Everyone believed me when I t I was very grateful for Maret Hunter. I didn't feel like she was pushing sales, but giving me sound and honest advice. Everyone believed me when I told them what was wrong and helped me find the problem. More

The service scheduled went exactly as discussed The service of my Chevrolet Avalanche getting my engine and transmission coolant lines replaced went very well! And reasonably as well. I am very pl The service of my Chevrolet Avalanche getting my engine and transmission coolant lines replaced went very well! And reasonably as well. I am very pleased with the service received for my vehicle. More

Excellent service Jennifer was very pleasant and helpful. I was concerned about my shock absorbers; Jennifer saw to it that the mechanic checked them out and reported Jennifer was very pleasant and helpful. I was concerned about my shock absorbers; Jennifer saw to it that the mechanic checked them out and reported that they were in good shape and needed no attention. I live 120 miles away and always have my services done here because it gives me confidence in my vehicle's performance. More

Awesome!! Took my truck in for a routine service. Josh was great to work with. I was told it would take about an hour for the service. They were finished within Took my truck in for a routine service. Josh was great to work with. I was told it would take about an hour for the service. They were finished within 35 minutes. More

Great service Brent Brown reminded us that we need our 6 month service and kept us informed every step. They performed all tasks for the regular maintenance were he Brent Brown reminded us that we need our 6 month service and kept us informed every step. They performed all tasks for the regular maintenance were helpful and thorough. More

Service as it should be Appreciate the quick and honest service Waited and had a pleasant experience will continue to use Brent brown for all our service needs well done Appreciate the quick and honest service Waited and had a pleasant experience will continue to use Brent brown for all our service needs well done guys! More

Service Visits Would I recommend this dealership? More of a maybe. This last service visit was good, it met my expectations, however I have no been totally pleas Would I recommend this dealership? More of a maybe. This last service visit was good, it met my expectations, however I have no been totally pleased in the past.. I travel down from Sandy primarily because I have not enjoyed the times I have gone to Karl Malone Toyota, they are not very friendly. The people at Brent Brown are friendly, however, since the previous time I came in for service at your dealership, I have been questioning whether I would be back once my service package that I purchased has completed. On that prior visit I was up-sold an alignment that I didn't need (by Mike Black). My truck was not showing any signs and there was no feeling of a pull to one side. I shared the specs with a mechanic friend of mine and he also felt it was unwarranted. I feel i got deceived so that I could be sold something I didn't need and that is just not good business. It was a very expensive alignment I wish that i would have barked about this sooner, but i figured I would just finish the last service on the package and go elsewhere. I figured I would complete your survey and give you the opportunity to keep me coming back. Final note, John Goodman is fantastic. Clone him. More