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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,801 Reviews

4,801 Reviews of Brent Brown Toyota - Service Center

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July 21, 2017

Brent Brown Toyota helps you feel like family! Each time I visit Brent Brown Toyota, I am reminded of why I purchased my vehicle from them in the first place. Their customer service and care is top More

by tristan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston, Josh Tanner, Sean Taylor
Jul 25, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Tristan! We are happy to hear you had a great experience with Josh, Casandra and Sean. We look forward to seeing you again!

July 20, 2017

Great Service, Great Employees. Thomas took time to explain things, did not rush things and was very personable. I later received a call about a windshield crack that I did not notic More

by Red Redford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
Jul 20, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Red! We are very happy to hear you had a great experience with Thomas. We look forward to seeing you again!

July 20, 2017

Great Experience Dead Battery & 60,000 mile check. Had a few snags but as usual the Service Dept cam through with flying colors!!!! Thank you so much! More

by Grannyteresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : W George Brown, Mike Black
Jul 20, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike, George and Joel. We look forward to seeing you again!

July 20, 2017

Awesome, Quick Service! I was helped by Thomas and he took excellent care of me and they were able to fix the gas tank door for 1/2 the price that they said it might be and f More

by granolaq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
Jul 20, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Thomas. We look forward to seeing you again!

July 20, 2017

Great Service Easy to make an appointment and they followed up the day before to make sure it was still good for me. Easy check in and they completed the work ahea More

by Jealda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Jul 20, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Jealda! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

July 19, 2017

First time service visit Jennifer Clark was my service representative. She was absolutely delightful, knowledgeable and efficient. She gave me valuable advice on the service More

by Malcolm Herring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Jul 19, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Malcolm! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

July 19, 2017

Wonderful experience Brent Brown has always provided excellent service. This was my 20k mile check up. Super professional, super quick and easy. They were knowledgeable an More

by Austinadams1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Black, Thomas Watson
Jul 19, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Austin! We are happy to hear you had a great experience with Todd, Thomas and Mike. We look forward to seeing you again!

July 19, 2017

Jenn was Amazing!! I was greeted promptly, everyone was very courteous and nice. Jenn was my service representive, she was nice and knowledgeable. She was super nice whe More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Jul 19, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kim! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

July 19, 2017

Great experience The staff was very friendly and helpful. I always feel like they do a good job at Brent Brown Toyota. I would recommend this dealership. More

by Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Clark
Jul 19, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer and Joel. We look forward to seeing you again!

July 19, 2017

Oil change Very happy with the work which was done and we were treated in a very respectful, helpful, courtesy way. Answered all our questions and concerned an More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
Jul 20, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Chuck! We are happy to hear you had a great experience with Blake. We look forward to seeing you again!

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