Back

Brent Brown Toyota - Service Center

Orem, UT

4.1
4,801 Reviews

4,801 Reviews of Brent Brown Toyota - Service Center

Sort by
July 29, 2017

They have always provided a+ service!!! They have always been friendly and offered great service. You can really tell they care. Thomas was very helpful answering my questions the last time More

by evr14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
Aug 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Thomas. We look forward to seeing you again!

July 29, 2017

Rav 4 Service Everyone was really nice and friendly. It was really busy when I got there, but they got me in and out pretty fast. I appreciate being sent the remin More

by carrie412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Aug 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Carrie! We are happy to hear you had a great experience with John. We look forward to seeing you again!

July 28, 2017

Terrific! From the time that I walked in to the service department, I was immediately welcomed. The service was excellent! Thank you Maret for explaining the More

by ToyotaSLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Maret Hunter
Jul 28, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike and Maret. We look forward to seeing you again!

July 27, 2017

Toyota Highlander and Tacoma Service Decided to do both vehicles for service. Glad I did. The service (coordinated by Mike) is efficient and thorough. Great job all as always! Thanks. More

by kramer 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
Jul 27, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike. We look forward to seeing you again!

July 26, 2017

Alignment I prefer to the alligment for my Tacoma truck @brent brown dealer cuz they have the proper tools require for my vehicle & The costumer service is good More

by Emilioj77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
Jul 26, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Blake with your Tacoma. We look forward to seeing you again!

July 26, 2017

35,000 miles check It was a friendly and high-quality service. After the service, they recommend some points for the future care about our car, and we appreciated them. More

by TAKChile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black
Jul 26, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike. We look forward to seeing you again!

July 26, 2017

Great service like always very Very friendly, helpful and informative very impressed. He made me feel very comfortable right form the start and he made sure i was More

by William Tenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Jul 26, 2017 -

Brent Brown Toyota responded

Thank you for your feedback William! We are happy to hear you had such a great experience with Manu. We look forward to seeing you again!

July 26, 2017

Mike was great! Mike helped me this time and he was awesome, knew what was going on and was very straightforward with everything, which is very important to me. He al More

by Written Page
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Black, Jennifer Clark
Jul 26, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback! We are happy to hear you had such an amazing experience with Mike and that he was able to help you with your vehicle. Thank you for being part of our Brent Brown Toyota family! We look forward to seeing you again!

July 26, 2017

Great service Jennifer was great. She sent me 2 reminders and called me to make sure I did not forget my appointment. She took care of everything when I arrived a More

by Toyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Jul 26, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

July 25, 2017

Oil change Mike Black was amazing! Very helpful and understanding. He was training the gal that helped us. She was great too! But I didn't get her name. More

by Camry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Black, he was amazing! Very helpful and understanding., Mike Black
Jul 25, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike. We look forward to seeing you again!

...
388
...