Brent Brown Toyota - Service Center

Fast and efficient. I took my mom's car in for her, because it was having problems starting. Got the battery tested. There was a bad cell in the battery, so it needed rep I took my mom's car in for her, because it was having problems starting. Got the battery tested. There was a bad cell in the battery, so it needed replaced. Josh told me it would be just over an hour until it was going to be finished getting replaced. Not even half an hour later I was back on the road. Thank you Josh! More

Not Quick For Professionals All I needed was a new o2 sensor. This fix shouldn't take longer than a half hour, unless there is something about Highlanders that makes it more diff All I needed was a new o2 sensor. This fix shouldn't take longer than a half hour, unless there is something about Highlanders that makes it more difficult than usual. Yet, I was charged $200 for labor. It isn't that difficult of a fix, but I didn't have the tools so I just sucked it up. I will say that it is fixed and working properly, so that's good! Service was convenient and the employees were friendly. More

My car was due for an oil change, tire rotation. As soon as I pulled up I was met by a woman to assist me. While I was waiting, a man came up and asked me if I needed any help. They were both very As soon as I pulled up I was met by a woman to assist me. While I was waiting, a man came up and asked me if I needed any help. They were both very friendly and helpful. Filling out any necessary paperwork was very easy and fast. It didn't take long at all to have this service done to my car. They called me when it was done. They then explained what they had done in detail, recommended some more service down and I was on my way. Every person I encountered was genuinely helpful, smiling and very friendly. I love coming here!!! More

It was good the waiting area is As soon as I pulled up I was greeted very helpful I was told when it would be done and it was thanks for bending over back wards As soon as I pulled up I was greeted very helpful I was told when it would be done and it was thanks for bending over back wards More

Service before trip We are preparing for a trip so we took our car in to be serviced and fluid levels checked and just a basic pretrip check. We also had a small rock ch We are preparing for a trip so we took our car in to be serviced and fluid levels checked and just a basic pretrip check. We also had a small rock chip repaired that could have possibly got worse before we got back. Extremely satisfied with our service. More

Friendly and knowledgeable My car is getting on in miles (pushing up to 100,00) and the dealership is very good about reminding me in advance about upcoming maintentance that wi My car is getting on in miles (pushing up to 100,00) and the dealership is very good about reminding me in advance about upcoming maintentance that will need to be done so that I can plan this into my budget and not be surprised by a sudden expense. The oil change service is very efficient and the staff very friendly, they remember me and my car and are very helpful. They even suggested (and installed) extra mirrors on the side for better visibility. More

SERVICE from Heaven Recently had a 30,000 svc on our Avalon. A clerical error led me to believe I possibly been shorted on some service aspects. Went in to chew out the Recently had a 30,000 svc on our Avalon. A clerical error led me to believe I possibly been shorted on some service aspects. Went in to chew out the service manager who turned out to be off work today. Luckily I was taken to see the fixed facility manager. He calmed me down and patiently walked through all of my "problems." He had one of his tech supervisors drive the vehicle onto a lift and then allowed me to see for myself that my ""problems" were non-existent. In short the dealership invested approximately 3 man hours to educate me and ensure that I was TOTALLY satisfied. In over 55 years of driving I can't remember such an effort by any auto dealership. More

Quick and responsive I had a maintenance problem that cropped up on a Saturday when I had to leave on a road trip the next day. So impressed that they took care of a minor I had a maintenance problem that cropped up on a Saturday when I had to leave on a road trip the next day. So impressed that they took care of a minor service emergency on a Saturday. More

Service was great They got me right in, explained what services they would be doing and completed those services at estimated time. Very satisfied.and will return again They got me right in, explained what services they would be doing and completed those services at estimated time. Very satisfied.and will return again. More

Super friendly! I love going to Brent Toyota service! I always encounter great people who always wants to help and make you feel so welcome! I love this place and tru I love going to Brent Toyota service! I always encounter great people who always wants to help and make you feel so welcome! I love this place and trust them with my car will be in good care! Thanks Brent Toyota! More