Back

Brent Brown Toyota - Service Center

Orem, UT

4.1
4,801 Reviews

4,801 Reviews of Brent Brown Toyota - Service Center

Sort by
August 05, 2017

Wonderful It's not my favorite thing to do, but the dealership makes it easier. The people there are always friendly and kind, and I'm greeted with a smile ever More

by VegastoOrem36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Thomas Watson, Blake Hill
Aug 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Blake, Mike and Thomas. We look forward to seeing you again!

August 05, 2017

Polite and personal service One of the best service experiences I've ever had, people like this is what makes me want to keep coming back. I'm very satisfied with the way she tr More

by bpe.gadgets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
Aug 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Sydney. We look forward to seeing you again!

August 05, 2017

Great customer service. Jenn was my customer service representative. She was very nice, helpful, and went the extra mile to ensure that all of my questions were answered. In More

by lkgoldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Aug 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Larry! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

August 05, 2017

Service Appointment Jen Clark and the crew in the service bay were very friendly and helpful. I was a little late for my appointment and they still squeezed me in. I also More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Clark
Aug 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Cathy! We are happy to hear you had a great experience with Jennifer and the crew while servicing your vehicle. We look forward to seeing you again!

August 04, 2017

Service is always good at Brent Brown. We have been dealing with Brent Brown for about 20 years. We have always had excellent service with buying, trading in, buying again and again......An More

by MaryAnn and Joe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Terry, Thomas Watson, Jennifer Clark
Aug 04, 2017 -

Brent Brown Toyota responded

Thank you for your feedback MaryAnn and Joe! We are happy to hear you had a great experience with Todd, Jennifer, Thomas, Karyn, Bryan and Sydney. Thank you for being part of our Brent Brown Toyota family! We look forward to seeing you again!

August 04, 2017

I have always been treated fairly. The Sales Department is Top Notch and Service Department is friendly and helpful. Service took care of the 5000 mile Maintenance before the promised More

by Shel17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Veas, Maret Hunter
Aug 04, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Bob, Max and Maret. We look forward to seeing you again!

August 04, 2017

great I came in for a 25K service - oil change, tire rotation, etc. and everything went very smoothly. It took about 1 1/2 hours but I left the car so it More

by William D Preston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Aug 04, 2017 -

Brent Brown Toyota responded

Thank you for your feedback William! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

August 04, 2017

Patient and considerate Maret was awesome! She went above and beyond working with me and my warranty company. She was so patient and helped me get resolution in a difficult s More

by Graymom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maret Hunter
Aug 04, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Maret. We look forward to seeing you again!

August 04, 2017

Service Visit Prompt, courteous and informative. Service and report on vehicle inspection, was understandable. Will have all the work done on my Toyota at Brent Bro More

by ROBERT E NICHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Aug 04, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Robert! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

August 04, 2017

Service visit scheduled with John I was late for my appointment and was able to arrange a later time with John Goodman after he reached out to me when I was busy. Thanks! More

by JJ Snow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Aug 04, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

...
386
...