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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,801 Reviews

4,801 Reviews of Brent Brown Toyota - Service Center

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August 09, 2017

Needed a charging system diagnosis. My vehicle intake was timely and efficient. Mike Black suggested that my battery be tested, a cogent offer since that, indeed, was the issue. He and More

by David Burt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, John Goodman
Aug 10, 2017 -

Brent Brown Toyota responded

Thank you for your feedback David! We are happy to hear you had a great experience with Mike and John. We look forward to seeing you again!

August 09, 2017

Great service, as usual. Routine 5,000 mile servicing couldn't of been smoother. Everything is made super convenient -- from scheduling the appointment, to dropping the vehic More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Aug 10, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Gary! We are happy to hear you had a great experience with John and enjoyed our complimentary shuttle service. We look forward to seeing you again!

August 08, 2017

Friendly, great place! Very helpful, nice, friendly, good service. I was joking and asked if they wash cars and I got a free car wash, thank you Jennifer!! Jennifer was ve More

by Nikki Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Aug 08, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Nikki! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

August 08, 2017

Super helpful and patient! I scheduled service for two Toyota vehicles. I worried it couldn't be done, but it was fine and worked very well for my wife and me. Because I had pur More

by Two Toyotas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
Aug 08, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Blake and he was able to help you with your questions. Thanks for being part of our Brent Brown Toyota family! We look forward to seeing you again!

August 07, 2017

Great! I have been getting my 2009 Tacoma serviced here for several years now. They do a great job and have the vehicle back to you when they say they will More

by 1972 honda sl 250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Aug 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

August 06, 2017

Felt confident with recommendations from service technician. Service took awhile but a lot was being done to my vehicle. Was not treated like someone who did not know their own vehicle. More

by Nancy Krivick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Nancy! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

August 06, 2017

Happy customer Easy to schedule. Everything was explained clearly and completed within an hour. Excellent customer service. Cassandra was great! Very happy with ever More

by rav4lovin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casandra Langston
Aug 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Roxy! We are happy to hear you had a great experience with Casandra. We look forward to seeing you again!

August 06, 2017

Love Brent Brown service The service department at Brent Brown is the best! They are always so friendly, helpful, efficient and honest! I honestly look forward to my car serv More

by Hbrayphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Maret Hunter
Aug 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike and Maret. We look forward to seeing you again!

August 06, 2017

Service on my 2016 Tacoma John was very professional....had us in and out in 1 he 10 mins...on the way out ..we told him that we for got our recall on our Tacoma..he said he co More

by Gonzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Aug 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

August 05, 2017

great service I appreciate the punctuality of the the folks at Brent Brown Toyota service dept. I have worked with John Goodman for years there and its always a goo More

by jimbow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Aug 07, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

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