Brent Brown Toyota - Service Center

Oil Change Everything went very smoothly. I didn't have any issues working with the technicians or support staff. I appreciated Joel's advice. He didn't push me Everything went very smoothly. I didn't have any issues working with the technicians or support staff. I appreciated Joel's advice. He didn't push me when I wasn't interested in a particular product or service. I really appreciated that about Joel. Very friendly guy. I will be coming back because of him. More

Great Service Joel did an excellent job in meeting my needs and seeing that my van was serviced correctly. Joel was very friendly. He made sure I understood what w Joel did an excellent job in meeting my needs and seeing that my van was serviced correctly. Joel was very friendly. He made sure I understood what was happening to the van. More

Great service. I got a recall on my toyota yari s air bags. I called to make a appointment the lady was very kind and set up appointment. Took car in and customer s I got a recall on my toyota yari s air bags. I called to make a appointment the lady was very kind and set up appointment. Took car in and customer service was great and friendly rely appreciated the shuttle service bringing me home and picking me up so I did not have to wait for car. More

Great experience Greeted me, explained service, friendly and efficient!! Explained everything thoroughly since I was a first time customer. I came a little early for m Greeted me, explained service, friendly and efficient!! Explained everything thoroughly since I was a first time customer. I came a little early for my appointment and they took it in and I was out early as well. I also appreciated the reminders! More

Surprised their is some good in the world Brent Brown Toyota turned an unfortunate circumstance into something good. We had a flat tire in Provo on the freeway on our new Toyota Highlander Brent Brown Toyota turned an unfortunate circumstance into something good. We had a flat tire in Provo on the freeway on our new Toyota Highlander just three weeks old. We called roadside assistance to come out and change it. Took it to the dealer I expected to purchase a new tire. Manu after discussing my situation with the service team, they put a new tire on at NC. I couldn't believe it! I was ecstatic! Something I never even thought would happen. I was prepared to pay the $171,00 for a new tire. There are dealerships that care about taking care of their customers. More

4Runner Service The Service Dept. it the best they have you in and out fast and with a smile. Thanks to Casandra for helping us out this weekend. The Service Dept. it the best they have you in and out fast and with a smile. Thanks to Casandra for helping us out this weekend. More

40k service I can't remember the young man's name, but very friendly and helpful, got us in and out! His name is Man🙂 and he was fantastic! I can't remember the young man's name, but very friendly and helpful, got us in and out! His name is Man🙂 and he was fantastic! More

Excellent service - again Always courteous and up-front about what needs to be done and why.: tires rotated, emissions testing, safety inspection, oil change, and exhaust syst Always courteous and up-front about what needs to be done and why.: tires rotated, emissions testing, safety inspection, oil change, and exhaust system replacement for a recall at no charge. More

Oil change to 2x4 I received a confirmation text for the appt, which was helpful. Then I went to my scheduled appt for the oil change and told Josh about some other thi I received a confirmation text for the appt, which was helpful. Then I went to my scheduled appt for the oil change and told Josh about some other things going on- namely a screeching sound when using cruise control. They looked and turned out I had a 2x4 stuck behind a wheel. They didn't find significant damage from it, so know I'm just on the lookout for abnormalities with the car to see if anything happened. When I got home the car smelled like burnt oil, so I hope just a little was spilled. I'll have to keep a noise open for that. More

They were very kind and were able to quickly help me They were very efficient in everything. They even finished my car about three hours earlier than expected which was very convenient. I will be coming They were very efficient in everything. They even finished my car about three hours earlier than expected which was very convenient. I will be coming back with any other issues that I have with my car. More