Brent Brown Toyota - Service Center

Oil Change Time On time. Finished early. Three people checked to see if I was being helped. Clean waiting area with popcorn machine and water bottles. Thomas's explai On time. Finished early. Three people checked to see if I was being helped. Clean waiting area with popcorn machine and water bottles. Thomas's explained things to me and answered my questions. More

Great place! Went in for service and they got it done so fast! They are friendly and helpful. Also, honest, they won't tell you something needs to be fixed unless Went in for service and they got it done so fast! They are friendly and helpful. Also, honest, they won't tell you something needs to be fixed unless it actually does. Great place to trust my car to get a good maintenance. More

Easy service. Just drop off & wait The new manager was a bit rude at the beginning but then was really nice. Not sure why she came off like that at the beginning. But was super helpful The new manager was a bit rude at the beginning but then was really nice. Not sure why she came off like that at the beginning. But was super helpful at the end. More

routine maintenance visit I brought my toyota rav 4 in for routine maintenance and the staff there was efficient and organized. The technicians worked quickly and I did not ha I brought my toyota rav 4 in for routine maintenance and the staff there was efficient and organized. The technicians worked quickly and I did not have to wait long before they were finished. My vehicle has been great, and the service is always fast, friendly, efficient and I really like working with Brent Brown Toyota. More

Thanks! Jenn in service was fantastic. She really made the whole process so simple! She's the one I will always go to when I bring in my van. She understood w Jenn in service was fantastic. She really made the whole process so simple! She's the one I will always go to when I bring in my van. She understood what I needed and made sure they were taken care of the first time which I really appreciate because I came down from Heber. More

Always great!!! Always have great service!!! I go for regular service and they are always friendly and knowledgeable! Thank you Brent Brown Toyota! I will always come Always have great service!!! I go for regular service and they are always friendly and knowledgeable! Thank you Brent Brown Toyota! I will always come there for service!!! More

Butted in Line My wife showed up for a standard service without an appointment. When you do that the typical wait is 60-90 minutes, but that day it was four hours. My wife showed up for a standard service without an appointment. When you do that the typical wait is 60-90 minutes, but that day it was four hours. She was catching a redeye flight late that night and couldn't possibly wait that long, but the mileage was already several hundred miles beyond the required service. It didn't look good until a service manager saved the day and put my wife first in line. I felt bad for others who were waiting, but this apparently did not delay them further. My wife was out in less than one hour. Wow! It really made our day - really our entire week! And then, as always, the service, the processing and their courteous and kind treatment of my wife was absolutely impeccable. Thank you Brent Brown Service Department!! More

Excellent Experience at Brent Brown Toyota The staff at Brent Brown is excellent, very friendly and knowledgeable. Josh is my service advisor and he is great. They are professional and take goo The staff at Brent Brown is excellent, very friendly and knowledgeable. Josh is my service advisor and he is great. They are professional and take good care of my care. They also update me on the status of my service. More

Peace of mind After I leave the Brent Brown dealership service department I have peace of mind that my car will be reliable for the next 5,000 miles. This is peace After I leave the Brent Brown dealership service department I have peace of mind that my car will be reliable for the next 5,000 miles. This is peace of mind! More

Oil change as requested It was time for my 2016 RAV 4 to have an oil change, and I appreciate the service provided. When we bought the car, there was a small nail in one of It was time for my 2016 RAV 4 to have an oil change, and I appreciate the service provided. When we bought the car, there was a small nail in one of the tires, and the service department fixed the tire at no charge. The service took a little longer than originally anticipated, but overall it was very well done. More