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Brent Brown Toyota - Service Center

Orem, UT

4.1
4,801 Reviews

4,801 Reviews of Brent Brown Toyota - Service Center

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August 21, 2017

Great I always have a great experience here. They always take care of me and my car. Always inform me of what's going on and make sure that I leave happy More

by tlisha59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with John. We look forward to seeing you again!

August 21, 2017

First visit. This was my first visit after buying my Camry Hybrid. I dropped it off and Jen was very helpful. She arranged for me to be shuttled back to work whi More

by Toyota Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clark
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Jennifer. We look forward to seeing you again!

August 21, 2017

Decent price for oil change The price for the 3 pack oil change is good. My car works well after service which had been really nice. Sometimes the prices are a little steep for t More

by Scotthom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Watson
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Scott! We are happy to hear you had a great experience with Thomas. We look forward to seeing you again!

August 20, 2017

Fast and friendly!! I was in a rush and they really hustled to take care of us!!! Blake and his trainee were super helpful and friendly!! Thanks a bunch!! More

by Kimberly Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kimberly! We are happy to hear you had a great experience with Blake. We look forward to seeing you again!

August 20, 2017

Brett Brown Toyota Stepped Up!!! As usual, Brett Brown Toyota did a perfect job on my Toyota Tacoma. Going to Disneyland is now in second place, after our experience. I will tell all More

by IAN TAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Ian! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

August 20, 2017

No waiting I was impressed with how many employees were there to receive customers. Literally no waiting. Granted, I had an appointment but I still expected th More

by Blanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Durfey, Jennifer Clark
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We apologize for the conversation you had about the missed appointment but are happy to hear you had a great visit with Trevor and Jennifer. Thank you for being part of our Brent Brown Toyota family! We look forward to seeing you again!

August 18, 2017

Great Service I like that Brent Brown service dept will work me in without a lot of notice. I can usually get in very quickly with an appointment. I feel they are a More

by laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 18, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Laurie! We are so happy to hear you had a great experience with Joel. We look forward to seeing you again!

August 18, 2017

Helpful convenient satisfied. My recent service experience was not stressful. I used the shuttle service and it made the whole experience so much better. It was an expensive visit More

by Car Granny 16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Another service person checked me out. He was really nice about explaining some things I had questions about. The 2 people that checked me in were really nice too. , Josh Tanner
Aug 18, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are so happy to hear you had a great experience with Josh. We look forward to seeing you again!

August 18, 2017

Service experience Very friendly and helpful. My only concern was the price as my previous Toyota dealer in Idaho was less expensive and offered a free car was coupon wi More

by Jerryscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Jerry! We are happy to hear you had a great experience with Blake. We look forward to seeing you again!

August 18, 2017

Great Service! Brent Brown Toyota service department scheduled my service appointment for the next day. All employees that I interacted with were helpful and friend More

by tlj1002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
Aug 21, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Blake. We look forward to seeing you again!

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