Brent Brown Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Nail in tire I arrived at 11:30 am, I had shared the tire is not maintaining its pressure. The nail was immediately found and an estimate of repair and ready to g I arrived at 11:30 am, I had shared the tire is not maintaining its pressure. The nail was immediately found and an estimate of repair and ready to go in an hour, with no charge. Ideal service and timing, thank you. More
Great service, amazing deals Great service. Everyone was very polite and attentive; also very accommodating to our needs. No efforts were spared in making us feel comfortable, hap Great service. Everyone was very polite and attentive; also very accommodating to our needs. No efforts were spared in making us feel comfortable, happy, and sure of our choice of purchase. More
Amazing service! Good service done in a timely manner. Mo was a great service writer and very helpful with addressing any issues I was having with my vehicle. Good service done in a timely manner. Mo was a great service writer and very helpful with addressing any issues I was having with my vehicle. More
This is how buying a new car should be I found the car that I wanted online at Brent Brown Toyota. I asked for the "e-price" and Sophia sent it to me. I drove to the dealership and met Jon I found the car that I wanted online at Brent Brown Toyota. I asked for the "e-price" and Sophia sent it to me. I drove to the dealership and met Jon and we test drove the car. Jon was very informative about the car and the many features it had. There were no games. Here is the price that Sophia sent you, and here is the car. I went into Andrew and finished up the paperwork, while they got the car cleaned and ready. Jon went over some important things that I needed to know about the car, and I was on my way home in my new Highlander. Quick and easy! That's how it should be. More
I was very Satisfied Because I was very happy with the work they did. My car has 96000 and it run great. I do not know what else you what to know . Because I was very happy with the work they did. My car has 96000 and it run great. I do not know what else you what to know . More
2016 Rav4 Everyone was very polite, explained everything, & made me feel appreciated! Great customer service! Only one thing was negative, when we got back on Everyone was very polite, explained everything, & made me feel appreciated! Great customer service! Only one thing was negative, when we got back onto I-15 we noticed the hood was bouncing! We got off, & l discovered the hood was not completely closed! I closed it & we continued on our way! All is well! Merry Christmas to all of you! More
friendly staff The staff are very helpful and friendly. I bought my Tundra from Brent Brown Toyota and the sales and service experience was great at this dealership. The staff are very helpful and friendly. I bought my Tundra from Brent Brown Toyota and the sales and service experience was great at this dealership. Also they had the best selection of new Toyota's. The only issue was with the truck not the dealership. I think I picked a lemon, I had to bring it in at 13000 miles cause it wouldn't start and would smoke for a minute when it would finally start. So my experience with Toyota is very poor. More
Made the process EASY I had been looking for a certain car for a year. Brent Brown Toyota happened to have it and priced thousands less than any other model I had found and I had been looking for a certain car for a year. Brent Brown Toyota happened to have it and priced thousands less than any other model I had found and with far more features. I knew that I wanted an extended warranty, and I was able to use the savings to take care of the difference and still be below book value. I felt that Drew Brown was sincere in helping me get the best deal and made sure that I was comfortable throughout the entire process. He even sent us home with a Disney DVD so that my 5 year old daughter could enjoy her favorite feature of the new van! The finance manager Jared Pela finished the experience on a high note. He called me the next day to inform me that he had a negotiated rate from my own bank that was 2 percent lower than the pre-approved rate my bank had offered me. That's going to save me $20 a month for the next 6 years! I felt like he had my best interest in mind (no pun intended). Maddy even remembered to mail me my Visa gift card for the test drive promotion, and checked to confirm my address to make sure I would receive it. This was certainly NOT the experience that I had anticipated. Thank you Brent Brown group for doing the right thing by me. More
5000 Mile Service When I checked in they said to plan on about 1 hr 20 min. They called in about 30 minutes and said it was done. I realize this most likely won't happe When I checked in they said to plan on about 1 hr 20 min. They called in about 30 minutes and said it was done. I realize this most likely won't happen all the time, but it was a welcome surprise. More
Great Service at a Great Price Brent Brown Toyota has been a fantastic place to service our Prius. They are always prompt and efficient and we feel confident in the work they do on Brent Brown Toyota has been a fantastic place to service our Prius. They are always prompt and efficient and we feel confident in the work they do on our car. This last experience was especially helpful. They were able to help us get quite a few services for a significantly reduced price, something that is very much appreciated! We will continue to use Brent Brown for quality service and outstanding care. More