Brenner Nissan
Mechanicsburg, PA
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The auto body personal were courteous and answered any questions I had concerning the repairs needed. The repairs were done in a resonable amount of time. questions I had concerning the repairs needed. The repairs were done in a resonable amount of time. More
the best service i have had in 30 years. ptompt, effiicient, very helpful and very nice people. i am a famale they treated me like an inteligent person, they did not ask me where my husband was to effiicient, very helpful and very nice people. i am a famale they treated me like an inteligent person, they did not ask me where my husband was to make decisions about MY car. i will recommend this dealership to all of my friends More
I waited a while to get this repair done, because I thought it was going to be a big inconvenience for me and just a hassle to get the work done. I was completely incorrect. From the beginning of repor thought it was going to be a big inconvenience for me and just a hassle to get the work done. I was completely incorrect. From the beginning of reporting it to my Allstate rep. to going out to get the estimate, and turning my car over to Tom Toolan at Brenner Nissan, I was totally satisfied with the professionalism, care and enthusiasm about repairing my car and getting it back to me in a reasonable turnaround time. Tom and his team coordinated my loaner connection with Enterprise and made it a very pleasant transition. Tom explained exactly what they would do in the repair phase. Tom updated me regularly to let me know the stages that were taking place to bring me closer to receiving my car. Tom coordinated with Allstate from the point of receiving my car until it was completed, which allowed me to be stress free of explaining any further needs for completion.Karlene made me feel comfortable on the day of pickup. I am so glad that I chose Brenner Nissan Body shop to have my body repair work completed.I can tell that they take pride in the excellent work that they do and so they should. I love the way my car was transformed.It looked good as new. Yeah!! This is the right team. They get the job done. Thank you so much Tom, Karlene and the whole team behind the scenes. Marsha Howard More
I will never go to any other dealership as long as I am driving and live in the area. These guys are great. My husband and I recently purchased 2 vehicles and this 3 man team made both experiences great. E driving and live in the area. These guys are great. My husband and I recently purchased 2 vehicles and this 3 man team made both experiences great. Everything went smoothly and we even laughed through the entire process. What a great group! I will recommend brenner nissan to all of my friends and family, and they will have our business forever. We not only bought 2 vehicles, we made 3 new friends. Thank you so much for all of your help and listening to what we want and delivering twice in less than a month! Thank you Dave, Lionel and Jason! You are all the best! Thank you a million times over! More
I have given this rating/review because the service that we were given was great! We had to be a little patient with waiting for the servicing & cleaning, but it was well worth it. The staff that helped us, we were given was great! We had to be a little patient with waiting for the servicing & cleaning, but it was well worth it. The staff that helped us,were very knowledgable of their duties, & worked as efficiently & quickly as possible to help us with our purchase. We are very grateful for their help. More
I like the car so far, feel like I was dealt with well and fairly. I liked our salesman who was personable and friendly. I do, however feel the dealership goes overboard on having the customer go throug and fairly. I liked our salesman who was personable and friendly. I do, however feel the dealership goes overboard on having the customer go through stuff like this survey, which must be the third or fourth, in addition to all the stuff we had to sign and initial at the dealership. You probably heard my "sour grapes" on an earlier survey, and I hope you do not allow it to affect our salesman, not his fault. It's for his benefit I'm putting a little effort into this survey. I am especially not pleased that I have to register with dealerrater.com to do this stupid survey. I'm sure it will mean more junkmail in my future. Interesting that my first 2 choices of username, dosentmatter and dontcare both already exist. More
I have used this dealership exclusively for the purchase and service of my vehicle. On this occasion I needed the Collision Center. Everything was handled efficiently and professionally. The quality of th and service of my vehicle. On this occasion I needed the Collision Center. Everything was handled efficiently and professionally. The quality of the work was always been excellent. More
This dealership has a website called you deserve a car . Com let me tell you that it's a scam 100 out 100 approved that's xxxxxxxx. They also promise a 20 dollar gas card which they are out of how nice is t Com let me tell you that it's a scam 100 out 100 approved that's xxxxxxxx. They also promise a 20 dollar gas card which they are out of how nice is that more BS . And Dave is such a con he don't have a clue on finance or customer service he is a rude xxxxxxxx to say the least . Dont deal with these xxxxxxxx . Lancaster preowned got me the financing I needed without all of the lies .. More
I have purchased several new and used vehicles from this dealership for myself and my family in the last 15 years and they were always willing to help find the right vehicle for our requirements and budget. dealership for myself and my family in the last 15 years and they were always willing to help find the right vehicle for our requirements and budget. I have used their services for regular new car maintenance programs, warranty claims and body work. Most recently I needed the services of their body shop for the second time and their work was excellent. I also am using them for body repairs on our non Nissan automobile and found them to be competitive and proficient in this field as well. In this case a BMW product requiring body work. Yes, I would recommend Jeff and his team to anyone. More
My husband and I just bought our 2nd car from Brenner Nissan, we had such a great experience the first time from our sales guy, to management, to the service department.... our Mirrano also rocked! We h Nissan, we had such a great experience the first time from our sales guy, to management, to the service department.... our Mirrano also rocked! We had to say good-bye to our Mirrano, because we were in the market for a bigger vehicle, we went back to Brenner in search for a Pathfinder and when we thought our first experience could not be topped we met our new sales girl Jessie, she made our second trip to NIssan even better then the first. She was so down to earth, personal, friendly and not a pushy sales person. She answered all of our questions and was honest, which really meant a lot! Jessie rocked, our pathfinder is awesome...... Thanks to Jessie, Gino and the whole Brenner Nissan Team! More