Brenner Nissan
Mechanicsburg, PA
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03 Toy 4Runner - Collision Repair Service - June 2014 I was directed to use Brenner Nissan by my insurance company with a little hesitation at first not having any prior experience with them. In the end, I was directed to use Brenner Nissan by my insurance company with a little hesitation at first not having any prior experience with them. In the end, I was very pleased with the entire experience. Tom Toolan and staff handled my repair in a very professional, helpful and friendly manner. Tom is a very hard working and energetic person and I appreciated all his efforts; particularly since I had some special issues I asked to be addressed. He walked me through the process so I knew what to expect. He went out of his way to obtain OEM parts from a local Toyota dealer willing to match aftermarket part prices because the insurance adjuster based his estimate on the cheapest parts avaialable. It was Tom's idea to check with Toyota. The repair work was very well done and they cleaned my truck inside and out before pickup. Any company is only as good as its employees and as long as Tom Toolan is there and the others that did my repair, I strongly recommend Brenner's collision repair service. More
My experience at Brenner Nissan I was beyond pleased with all aspects of my car purchase at Brenner Nissan. The timely fashion in how my purchase was handled, the friendliness of all I was beyond pleased with all aspects of my car purchase at Brenner Nissan. The timely fashion in how my purchase was handled, the friendliness of all the staff . Denny went above and beyond coming in on his day off to finalize my sale. Not to mention the price and warranty they offered me was exceptional . I would highly recommend you to make this your next car buying dealership. More
Collision Repair Service I used Brenner Nissan Collision Service due to a vehicle accident. Tom Toolan and his team took care of me from the paperwork to handing me the keys I used Brenner Nissan Collision Service due to a vehicle accident. Tom Toolan and his team took care of me from the paperwork to handing me the keys to drive off the lot. It was a seamless and as stress free as possible event. The customer service and workmanship on my vehicle is absolutely wonderful. And the turnaround time was quick. I would recommend Brenner Nissan Collision Service to anyone searching for this type of service. More
A fabulous experience!! I went to a local Subaru dealership to look for a new car. They gave me a new car book to look at and then took it back. I test drove the car but wa I went to a local Subaru dealership to look for a new car. They gave me a new car book to look at and then took it back. I test drove the car but was not told of any of the features in the car. I honestly felt like they didn't care if I bought the car or not. I then went to Brenner Nissan to look at a new Altima. Ondre spent 40 minutes inside the car showing me every feature the car had. I drove it and was sold immediately! There wasn't one feature that I wasn't totally excited about. I put a $500 deposit down and picked the car up the next day. It couldn't have been a better experience if I had written the script myself!! I highly recommend that you go see Ondre Book. He will win you over! More
Mistake after Mistake Purchased a car from them, and they botched up the paperwork. Then noticed that because of this, they hit my credit 4x without authorization (only 1 Purchased a car from them, and they botched up the paperwork. Then noticed that because of this, they hit my credit 4x without authorization (only 1 was authorized). Was referred to Jason Brenner. He doesn't seem to understand financing at all, or the job that he is doing. Threatened me that the bank would come and repossess the vehicle while we were discussing the issue. From a discussion to a threat...0-60 style. Take your business elsewhere. More
Awesome customer service Tom Toolan could not have been nicer or more professional!!! He made the process easy and was extremely helpful. The body shop cleaned my car perfec Tom Toolan could not have been nicer or more professional!!! He made the process easy and was extremely helpful. The body shop cleaned my car perfectly - better than me !!! More
I was very happy with my experience at Brenner. From the time I was greeted on the lot until I drove off in my new Altima I was treated like I was very important and that the goal of the dealership was to m time I was greeted on the lot until I drove off in my new Altima I was treated like I was very important and that the goal of the dealership was to make sure I was happy. More
Body Repair I recommend Tom Toolan. He was very professional, kept me up to date with all information and contacted my insurance company several times for me. I recommend Tom Toolan. He was very professional, kept me up to date with all information and contacted my insurance company several times for me. More
Dennis was amazing to say the least. I went in on a Friday night and he stayed past 9 pm showing me my vehicle. I ended up purchasing the 2014 Pathfinder regular fuel instead of the hybrid model. I sho Friday night and he stayed past 9 pm showing me my vehicle. I ended up purchasing the 2014 Pathfinder regular fuel instead of the hybrid model. I showed up earlier to pick up my car than scheduled and the staff was very accommodating. Nonetheless, we don't live in a perfect world. When the car was given to me the gas needle was at 1/2 tank. I traded my vehicle which I'm pretty sure they were able to resale rather fast, with almost a full tank. A courtesy full tank was expected but not provided. Besides that no other really big concerns. The car is wonderful and the kids are loving it. I would've preferred it in blue though. I will buy again from these people. From all places I've been the most straight forward guys. I really do wish they had given me the full tank of gas at delivery. This seems to be a common concern among customers. More
I've been in the market for a car, and so I decided to search the Brenner Nissan website to see what all they had on the lot. I saw two cars I was interested in seeing, a Scion xD and a Nissan Sentra. to search the Brenner Nissan website to see what all they had on the lot. I saw two cars I was interested in seeing, a Scion xD and a Nissan Sentra. I made sure to contact them via email to let them know I would be coming that day to look at the vehicles, and a woman (Heather) responded to confirm. The disaster began once I reached the lot. First, the Nissan Sentra that I specifically inquired about was sold. Then I waited a good 15 minutes to find out the Scion xD had also been sold. Why these were listed on the website still was beyond me, and why the lady who responded to my email didn't check the inventory before I made the 20 mile hike up there to see the cars baffles me even more. Out of curiosity, I checked again today to see if they removed the vehicles from the website today and lo and behold they're still listed. This is extremely inconvenient and may lead another poor soul into the trap that I fell into. I do not plan to do business with this dealership again. I was very disappointed. More