Brenner Nissan

Jessie was truly exceptional at helping me find my dream car. She gave her honest opinion (which is hard to find sometimes) and she took time to show me even the littlest details in the car. Her personali car. She gave her honest opinion (which is hard to find sometimes) and she took time to show me even the littlest details in the car. Her personality and work ethic are truly exceptional!!! Thank you Jessie! I love my car!!! More

The body shop was excellent to work with. The people were friendly and were willing to go the extra mile. They were able to take my aftermarket parts that I had brought in and made them look like they were friendly and were willing to go the extra mile. They were able to take my aftermarket parts that I had brought in and made them look like they were part of the original car. I was very impressed with the work and would definitely go there again and would even recommend to others to get their body work done there. More

I took my vehicle (that I purchased at Brenner) to have the oil changed and an annual Pennsylvania state inspection performed. After waiting for 90 minutes (during which time several other customers came a the oil changed and an annual Pennsylvania state inspection performed. After waiting for 90 minutes (during which time several other customers came and went), the service advisor reappeared and told me that I had a nail in one of the tires and that it would cost an additional $200 plus labor to replace the tire. Also the tire was not in stock so it would have to be ordered and I would have to reschedule a time to have it installed. I patiently suggested that the tire be patched and he told me that it was impossible. I told him to just install the spare tire; the dealership was more then happy to do this for an additional $30 dollars labor just for attaching a spare tire which is something I can do by myself without any specialized automotive tools on the side of the road in about 15 minutes. After a short while later my vehicle was brought outside and I rejoiced in the fact that I would finally be able to leave, but then the service advisor came out and told me that the truck had to be pulled back into the shop because the technician working on it had failed to correctly complete the paper work required for the state inspection. Another 30 minutes went by and finally I was called to the desk to pay the bill and get the heck out of there. The bill was $110… $110 for them to change the oil, perform a state inspection, and waste about 2 hours and 15 minutes of my time on a job that should have taken no more then 45 minutes even on a busy day which this obviously was not. Further more immediately after leaving the dealership I went to an auto parts store and paid $9 for a tire patch kit that took all of 5 minutes for me to apply to the tire (in the parking lot no less) upon which I was told repair was not possible. SUMMARY: do not take your vehicle here to be serviced. Whom ever was in charge that day simply did not know what they were doing or thought they could pull one over on me. Who knows what what’ve happened had I gone in there with a vehicle that required any kind of troubleshooting. More

Jessie was excellent...She not only took my wishes into consideration she also included my son by answering his questions. We were not pressured to buy nor did she speak bad about other cars/dealerships. consideration she also included my son by answering his questions. We were not pressured to buy nor did she speak bad about other cars/dealerships. We shopped lots of dealerships and because of Jessie, we purchased our new Nissan Altima with Brenner. More

Jessie was extremely helpful and a joy to deal with. The entire staff at Brenner was accommodating and knowledgeable. My family has been buying Nissans from Brenner for years and this personally is my secon entire staff at Brenner was accommodating and knowledgeable. My family has been buying Nissans from Brenner for years and this personally is my second. We are all extremely satisfied with their service over the years. More

We came in for repair after a drunk driver hit my family and I. Tom was very friendly and empathetic, which we appreciated. They took care of everything: had the rental car company there for us asap, commun and I. Tom was very friendly and empathetic, which we appreciated. They took care of everything: had the rental car company there for us asap, communicated well with the insurance company and kept us up to speed every step of the way. I can't say enough good things about our experience at Brenner Nissan and Tom. The van came back looking and operating great and they even cleaned the inside of the van. Awesome!!! Thank you Tom and Brenner Nissan!!! More

i have purchased numerous vehicles over the years and just purchased my second maxima from brenner. While you never know when you leave a dealer if you got the best possible deal, i feel confident that just purchased my second maxima from brenner. While you never know when you leave a dealer if you got the best possible deal, i feel confident that i got a fair price. They honored,,and even exceeded , the promo on increased trade in values and worked with me on color and overall pricing. Also their service department is top notch overing convemient free van srvice while vehicle is being worked on. i would recommend them More

Took my 03 Murano in for 105,000 mile service. Went to the Dealer because the service manual states "replace spark plugs", spent 2 hours waiting, paid approx. $300.00 and the spark plugs were not replaced the Dealer because the service manual states "replace spark plugs", spent 2 hours waiting, paid approx. $300.00 and the spark plugs were not replaced. Was told the cost was an additional $200.00. More

I rated Brenner Nissan with an overall experience of great, because everyone gave their best to make my car shopping venture pleasant. My salesman, Davin Spells was very personably and knowledgeable ab great, because everyone gave their best to make my car shopping venture pleasant. My salesman, Davin Spells was very personably and knowledgeable about Nissan. He took his time to explain details to me and help get me the best possible deal for my money. When the day came for me to pick-up my new vehicle, he told me that he actually drove my new vehicle back to the dealership and that it was a very quite ride and not hard on gas. The best thing he did, and this will always stick with me, is that he took his time and went over things in my new vehicle. He didn't try to rush me out the door now that the sale was signed. Davin is a "Great Salesman" and he is very good with people. He smiles a lot! That's a good thing! Janette Washington Carlisle, PA More

Took my vehicle in to have the fuel filler vent line replaced. Was told that it couldn't be replaced that the entire fuel tank had to be replaced for the small sum of $500 just for the tank. Took my veh replaced. Was told that it couldn't be replaced that the entire fuel tank had to be replaced for the small sum of $500 just for the tank. Took my vehicle to an independent dealer, $25 later all fixed. Service writer did not give me any other option to repair other than to replace the tank. Was not willing to work with me in any way. Would certainly not recommend this dealership for service. More