Brennan Buick GMC
Plattsburgh, NY
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The test of any business is how they treat a customer when there is a problem. Thank you for making the problem go away in a very professional way. when there is a problem. Thank you for making the problem go away in a very professional way. More
Every aspect of purchasing the new vehicle was a great. . Everyone was helpful, friendly, and went above and beyond to make our experience pleasant: front desk staff, sales person and sales manager, etc. . Everyone was helpful, friendly, and went above and beyond to make our experience pleasant: front desk staff, sales person and sales manager, etc. More
Easy and quick purchase process. Received good appraisal on trade and completed the sale with a good price. Will return for my next purchase. Received good appraisal on trade and completed the sale with a good price. Will return for my next purchase. More
Please do your homework if doing a trade in. They use Carfax for values. This program has the lowest trade in value out there. It also has great retail prices, a dealerships best tool. Lenders, They use Carfax for values. This program has the lowest trade in value out there. It also has great retail prices, a dealerships best tool. Lenders, insurance groups and repair shops use NADA or KBB. Carfax in it self is not reliable. Read the fine print. I used the trade in tool on this company's website which I assume is NADA, then they pulled out the Carfax trade in value after I was in the chair. The difference was $3k. No thanks. Use the tools available to you online, then research your cars retail price on the lots. The difference should not be $10k. The truck I was interested in was unable to start the day I went! If this gets corrected I will remove this post. More
Service Department attempted to attach the rain guards I had purchased with no luck. Speaking with my Technician, Keith, I opted for a different version and he ordered and attached them with no problem had purchased with no luck. Speaking with my Technician, Keith, I opted for a different version and he ordered and attached them with no problem More
They were very helpful , this was my first time dealing with getting my oil changed and inspection, did not make me feel like I didn’t know what I was doing! with getting my oil changed and inspection, did not make me feel like I didn’t know what I was doing! More