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191 Reviews of Bredemann Toyota - Service Center
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October 31, 2017
inaccurate information about the car being serviced Even though it is nice to call a customer to remind about their service due date, it is unprofessional to provide inaccurate information about the due Even though it is nice to call a customer to remind about their service due date, it is unprofessional to provide inaccurate information about the due date of oil change. Fortunately that I checked the service report before I made my trip to the dealership. I questioned about the information over the phone, she sounds very convincing that my car haven't have any oil change over a year. In fact, it was done 5 months ago. It may be a mistake, but it makes me question the training and quality of customer service representative. I need to add that the service rep did acknowledge the mistake later through email. More
by sophia888
Employees Worked With
not listed,
October 07, 2017
Pleasant and accommodating experience. Excellent service by Richard Vasquez. Professional, knowledgeable and friendly. Very happy! Richard took the time to greet me with a handshake and smi Excellent service by Richard Vasquez. Professional, knowledgeable and friendly. Very happy! Richard took the time to greet me with a handshake and smile. He explained everything clearly so there were no surprises. More
by Tom321
Employees Worked With
Richard Vasquez
September 30, 2017
Excellent Service I had to exchange my tire and get my car checked out this year and I had received service from Richard Vasquez both times. He is excellent in what he I had to exchange my tire and get my car checked out this year and I had received service from Richard Vasquez both times. He is excellent in what he does for his customers, making sure everything in the process to run smoothly and efficiently. Thank you! I truly appreciate the quality customer service I received here as well as my car getting fixed! I would recommend requesting his service to others! More
by slee55
Employees Worked With
Richard Vasquez
September 07, 2017
Very unfriendly and disrespectful guy When I arrived for my service appointment, this guy didn't even reply to my greeting. Why he didn't reply to my greeting, I don't know or maybe becaus When I arrived for my service appointment, this guy didn't even reply to my greeting. Why he didn't reply to my greeting, I don't know or maybe because of my accent (I am a 66 years old man with a foreign background). In any case, when I started explaining to him what the problem was with my car (btw, I bought it from Bredemann in 2001), he didn't let me finish what I had to say and started raising his voice and telling me that he does not have the parts for the car (it's a Subaru Forester) and that he has to order them, etc. without knowing what the problem was with my car. Basically, he was very unfriendly and rude to a point that I could not stand arguing with him because it was useless since I truly believed that he was determined to get rid of me and he managed to do that. In my opinion, this guy gives a very ugly image on this dealership and the other good people who work there. Because of him, I will recommend to my family members and to my close friends to take their business elsewhere. A bad apple will ruin a whole basket of good apples. The solution is to remove the bad apple from the basket. More
by ADK
Employees Worked With
September 06, 2017
Mark is Fantastic Did my Service with Mark Glinka and he is great! Knows his stuff. Bredemann has my vote as long as Mark is my Service guy! Did my Service with Mark Glinka and he is great! Knows his stuff. Bredemann has my vote as long as Mark is my Service guy! More
by J.S.
Employees Worked With
Mark Glinka, Mark Glinka
August 29, 2017
excellent service my wife and i are happy with richard he provided excellent service we will be back with richard in the future thank you for good service my wife and i are happy with richard he provided excellent service we will be back with richard in the future thank you for good service More
by joseph
Employees Worked With
Richard Vasquez
August 27, 2017
SHOUT OUT TO RICHARD VASQUEZ! Dear Bredemann Family, While all the employees at Bredemann Toyota are great, Richard Vasquez was professional and very knowledgable regarding the Dear Bredemann Family, While all the employees at Bredemann Toyota are great, Richard Vasquez was professional and very knowledgable regarding the assistance he provided to me during my car service. Clearly a gentleman and as a result, I will be a return customer! THANK YOU - Richard! More
by shop at bredemann
Employees Worked With
Richard Vasquez
August 24, 2017
60K check-up for my Baja My wife and I have our Toyotas serviced at Bredemann and Richard always takes great care of us. Took my 2012 Tacoma Baja in for it's 60,000 service he My wife and I have our Toyotas serviced at Bredemann and Richard always takes great care of us. Took my 2012 Tacoma Baja in for it's 60,000 service he went over everything that would be done and noted to use full synthetic oil and to keep my K&N air filter. He reviews my service history and answers all my questions. Thanks for helping me keep my truck like new. More
by Certified Baja searcher
Employees Worked With
Richard Vasquez
August 23, 2017
Outstanding service provided by Mark Glinka! Mark was most courteous,helpful,and knowledgeable. A very pleasant experience with Marks kind and thoughtful demeanor.Thank You, Mark for helping us a Mark was most courteous,helpful,and knowledgeable. A very pleasant experience with Marks kind and thoughtful demeanor.Thank You, Mark for helping us attain the best service., . More
by SMD
Employees Worked With
Mark Glinka
July 30, 2017
Excellent I always get good service at bredemann toyota. Richard Vasquez was excellent person. He always help me , my last 3 service I done with him and I got g I always get good service at bredemann toyota. Richard Vasquez was excellent person. He always help me , my last 3 service I done with him and I got good service from him. More
by Jigar bhavsar21
Employees Worked With
Richard Vasquez
