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Bredemann Toyota - Service Center

Park Ridge, IL

2.3
188 Reviews

188 Reviews of Bredemann Toyota - Service Center

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September 07, 2017

Very unfriendly and disrespectful guy When I arrived for my service appointment, this guy didn't even reply to my greeting. Why he didn't reply to my greeting, I don't know or maybe becaus More

by ADK
Recommend Dealer
No
Employees Worked With
Andy Maravola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2017 -

Bredemann Toyota responded

Thank you for your feedback. We apologize that you felt that way when you came to our dealership. We have many happy and loyal customers of all ethnicities with all kinds of accents, so it is not fair to make that accusation because we could not complete the services you were requesting. We do not discriminate in any way, and we would not have so many loyal customers, many who even travel from long distances to service their vehicles with us, if we did business that way. You arrived with a list of issues with your car including EVAP emission codes that you wanted diagnosed. When Andy learned of the check engine light and the codes stored along with the list of other repairs you were requesting, he advised you that it would be in your best interest to take it to a Subaru Dealer for repairs and diagnosis since these were more complicated issues. I can assure you we would never want to turn away a customer with any type of vehicle if we don’t have to!!! Unfortunately we do not have the diagnostic tools at our Toyota dealership to test and diagnose the codes stores inside of the ECU for a Subaru. Our Chevrolet store services Subaru vehicles since we previously had a Subaru franchise, but our Chevy dealership is currently affected by the 701 union strike so their service department is closed. We hope you will reconsider based on these circumstances. Also, if you would like to discuss further, please do not hesitate to contact me directly at (847)510-5495. Thank you, Katie Bredemann

September 06, 2017

Mark is Fantastic Did my Service with Mark Glinka and he is great! Knows his stuff. Bredemann has my vote as long as Mark is my Service guy! More

by J.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Glinka, Mark Glinka
Sep 07, 2017 -

Bredemann Toyota responded

Thank you for your wonderful review and kind words! We look forward to assisting you with any future vehicle needs you may have!

August 29, 2017

excellent service my wife and i are happy with richard he provided excellent service we will be back with richard in the future thank you for good service More

by joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
Aug 29, 2017 -

Bredemann Toyota responded

Thank you Joseph! We wish you many miles of happy and care-free driving! Please do not hesitate to reach out to us with any questions or concerns you may have!

August 27, 2017

SHOUT OUT TO RICHARD VASQUEZ! Dear Bredemann Family, While all the employees at Bredemann Toyota are great, Richard Vasquez was professional and very knowledgable regarding the More

by shop at bredemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
Aug 28, 2017 -

Bredemann Toyota responded

Thank you for your kind review! We are so happy to know you enjoyed your visit while working with Richard. We look forward to many more enjoyable visits with you. Thank you!

August 24, 2017

60K check-up for my Baja My wife and I have our Toyotas serviced at Bredemann and Richard always takes great care of us. Took my 2012 Tacoma Baja in for it's 60,000 service he More

by Certified Baja searcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
Aug 25, 2017 -

Bredemann Toyota responded

We are so happy to know Richard has always provided you with a positive experience during your visits for service. We look forward to seeing you around the dealership and assisting you with keeping your vehicle running like new!

August 23, 2017

Outstanding service provided by Mark Glinka! Mark was most courteous,helpful,and knowledgeable. A very pleasant experience with Marks kind and thoughtful demeanor.Thank You, Mark for helping us a More

by SMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Glinka
Aug 23, 2017 -

Bredemann Toyota responded

We are so happy to know Mark provided you with a positive experience during your visit for service. Thank you for sharing and taking the time to post this kind review!

July 30, 2017

Excellent I always get good service at bredemann toyota. Richard Vasquez was excellent person. He always help me , my last 3 service I done with him and I got g More

by Jigar bhavsar21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
Aug 02, 2017 -

Bredemann Toyota responded

Thank you Jigar! We look forward to assisting you with any future vehicle needs you may have!

July 14, 2017

Friendly service with a smile. I recently visited your fine dealership and as usual, I received incredible service. Richard Vazquez is my service advisor and he always handles all o More

by Mike888
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
Jul 18, 2017 -

Bredemann Toyota responded

Thank you Mike for posting this wonderful review! we are so happy to know Richard provided you with an enjoyable visit for service.

July 02, 2017

Service done at Bredemann Toyota I always get good service at Bredemann Toyota. Richard Vazquez was the service person who took care of me on 7-1-17. He explained what the 50,000 mile More

by Javier La Luz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
Jul 05, 2017 -

Bredemann Toyota responded

We are so happy to know you had a pleasant experience working with Richard. We appreciate you taking the time to leave us this wonderful review! Thank you!

June 25, 2017

The best experience I have ever had with Bredemann Toyota First impressions always are important with any business and we brought our car into Bredemann for service for the first time and I can't say enough o More

by Jimmy and Yvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
Jun 26, 2017 -

Bredemann Toyota responded

Thank you Jimmy and Yvette for taking the time to post this wonderful review! We are so pleased to know Richard provided you with an enjoyable visit for service and accommodated your needs! We are always happy to assist you with any future vehicle needs you may have and look forward to seeing you around. Thank you!

Jun 26, 2017 -

Jimmy and Yvette responded

I am glad you got it and thank you again for everything.

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