193 Reviews of Bredemann Toyota - Service Center
Mike Schneider of Bredemann Toyota and the entire service department are exemplary. Trust no one else. In a world full of less than stellar people, Mike and his team are pure gold. My Toyota Prius 2015 ha department are exemplary. Trust no one else. In a world full of less than stellar people, Mike and his team are pure gold. My Toyota Prius 2015 had an electrical issue that another mechanic could not solve for 8 full days. When I brought it to Mike's attention, the issue was diagnosed and the problem solved within just 2 hours and at a cost far less than I anticipated. The service department at this location cannot be beat when you consider everything involved. Of course you can try to find a cheaper alternative, but you will pay a dear price for inferior work...or like in my case another mechanic may keep your car for over a week and never fix the issue! Trust Mike and Bredemann Toyota Service! More
Drove in, was asked to pull forward by someone, did that. Entered the service rep area and nobody so much as greeted me. After some time, Mr. Schneider beckoned me to approach the rep desk. His attitude wa Entered the service rep area and nobody so much as greeted me. After some time, Mr. Schneider beckoned me to approach the rep desk. His attitude was off-putting, bordering on unpleasant. He also tried to pass off an incorrect estimate as the requested service. Careless, checked out, unfriendly are words that describes the experience perfectly. Perhaps Mr. Schneider was just having a bad day. However, the customer experience does matter. Will not be returning unless the experience improves. More
Dave Lurie two bit phony. Sold me a car that needs tons of work and lied to me, NO AIR , xxx? Never buy from them again. of work and lied to me, NO AIR , xxx? Never buy from them again. More
This guy is very unprofessional. I spoke to him on the phone for a few minutes and he is very condescending. I never dealt with a manager where I had to work around his schedule. phone for a few minutes and he is very condescending. I never dealt with a manager where I had to work around his schedule. More
It was my first ever time buying a new car, and I am so thankful to Mr. Syed Hussain and Mr. Tran Nguyen for making it such a positive experience! They both were very friendly, patient, and dedicated to he thankful to Mr. Syed Hussain and Mr. Tran Nguyen for making it such a positive experience! They both were very friendly, patient, and dedicated to helping me with my purchase. They worked tirelessly on solving all the questions I had. I felt so happy with the purchase and the best service I have received!! Thank you and thank you Bredemann!!! More
I had a very bad experience with their service. I took my car in for service 2 months ago and spent almost $5000 and did everything what was recommended by the them. Their promise was if I did all the servi car in for service 2 months ago and spent almost $5000 and did everything what was recommended by the them. Their promise was if I did all the service what they recommend my car won’t have any problems for next five years. Recently my car started having troubles again. When I took it back to them They said I need to replace my transmission for another $5000. If they were little bit more honest at first time around when I took the car in for complete service I would never have spent $5000 dollars on a service and asking me to spent another $5000 after 2 months later. I would never recommend this place to anyone. I think this is a scam and not telling the customer the truth. More
Richard is the best! Richard has assisted us many times and is always a pleasure to work with. A customer-focused professional in all aspects. His service reflects very we Richard has assisted us many times and is always a pleasure to work with. A customer-focused professional in all aspects. His service reflects very well on the dealership. More
Resetting Scheduled Oil change and Tire Rotation Light This is the last time I will receive service from Bredemann Toyota. The tire rotation and oil change schedule light should have been reset, which was This is the last time I will receive service from Bredemann Toyota. The tire rotation and oil change schedule light should have been reset, which was failed to be done not once but twice on two separate occasions. And it always happens to be whenever I come in for an appointment with this dealer. For me to waste my time, money, and energy to come all the way out here to reset a simple button that takes 5 seconds is infuriating. This is how you lose customers. More
As long as Mark Glinka is there, 5 stars. Mark Glinka is the reason I have my car serviced 35 minutes away from my house. He is sincere and kind as well as thorough and knowledgeable. It’s alw Mark Glinka is the reason I have my car serviced 35 minutes away from my house. He is sincere and kind as well as thorough and knowledgeable. It’s always a pleasure speaking to him— even if the news isn’t so good. I am comfortable knowing that he’s working with the team there for my car’s service. (Mark, please never leave!!!) More
Easy and friendly Great experience with Andy at Bredemann in Park Ridge! Will be back for service if/when needed. All the staff at service and sales are very friendly. Great experience with Andy at Bredemann in Park Ridge! Will be back for service if/when needed. All the staff at service and sales are very friendly. More