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193 Reviews of Bredemann Toyota - Service Center
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June 12, 2022
I don’t know why they bother scheduling appointments to do oil changes and then take over 2 hours to get it done. I have been doing my oil changes at this dealership for a few years and they always make yo do oil changes and then take over 2 hours to get it done. I have been doing my oil changes at this dealership for a few years and they always make you wait hours even when you have a scheduled time. I think the person in charge of scheduling at the dealership should be fired for incompetence. The next time I have to wait hours I will send a bill for my time wasted. More
by Joe
Employees Worked With
Ronnie
May 20, 2022
I've brought my Toyota Camry to this service twice now and the service was done correctly and quickly. They even had a coupon for me to save money. Richard Vasquez was the man who took care of my car and and the service was done correctly and quickly. They even had a coupon for me to save money. Richard Vasquez was the man who took care of my car and was very pleasant and told me what to expect with my next service. Nice place, I will be returning when my car needs service again. More
by Caroline
Employees Worked With
Richard Vasquez
March 31, 2022
Worst Toyota service in the area, avoid at all costs. Technician damaged bolts on my vehicle on a simple oil change and I was held to pay to fix, $148 minimum charge to remove one bolt to continue servic Technician damaged bolts on my vehicle on a simple oil change and I was held to pay to fix, $148 minimum charge to remove one bolt to continue service, My vehicle was held ransom by the service manager until I paid to fix, other option was an incomplete oil change that was at my expense also. No help from general managers, had to call back multiple times because they will not call back. Find another dealer, any issues they cause will be at your cost. I am a loyal Toyota customer. Worst experience from Toyota ever! More
by Toyota driver
January 04, 2022
Left my fan unplug what overHeat my 1 year old car and wanted me pay for diagnostics. wanted me pay for diagnostics. More
by joanna
Employees Worked With
November 30, 2021
We have always brought our 3 vehicles to Bredemann since they moved to the location on Dempster. I’ve been very pleased with Richard in the Service Department. I only ask for him because I feel he liste they moved to the location on Dempster. I’ve been very pleased with Richard in the Service Department. I only ask for him because I feel he listens to people about their cars. He does a great job explaining and giving us the best price. He’s a great employee to have. More
by DiRazz
Employees Worked With
Richard Vasquez
November 19, 2021
I have an older Toyota forerunner that needed some updated maintenance Joe Sanchez was My Service advisor he told me it would take a little longer than expected. He kept in touch with me along the way updated maintenance Joe Sanchez was My Service advisor he told me it would take a little longer than expected. He kept in touch with me along the way and to me communication is important. Also Joe was great to work with and the repairs seem to work out .Thanks again Joe More
by Happy Harry
Employees Worked With
September 23, 2021
Service advisor Andy Maravola was more interesting socializing with cashiers (I interrupted 3 times) than listening to the customer issues, vehicle driving in dust conditions and according to the toyo socializing with cashiers (I interrupted 3 times) than listening to the customer issues, vehicle driving in dust conditions and according to the toyota manual the oil need to be changed, but because is free he said is 10000 miles, but after the 2 free years of manintence is finish, they want to change the oil every 5000 miles because you have to pay the dealer, Supervisor Mike Cooper not too friendly and rude hang up the phone conversation, I guess will take my business somewhere else More
by walleyekiller
September 17, 2021
Mike Schneider provided very poor customer service and was being racist because of my heavy accent and color. The way I being treated that day, I would never go back to Bredemann Toyota, Park Ridge. was being racist because of my heavy accent and color. The way I being treated that day, I would never go back to Bredemann Toyota, Park Ridge. More
by Abdullah
Employees Worked With
July 12, 2021
Excellent Dealership, No pressure sales, go above and beyond for customer. Sales Consultant Syed Hussain was very pleasant to talk to, explained everything in detail about purchasing the car. beyond for customer. Sales Consultant Syed Hussain was very pleasant to talk to, explained everything in detail about purchasing the car. More
by jerrymila
May 28, 2021
Service Department is awful starting with service manager Mike Cooper and service consultant Andy Maravola. They lack customer skills , very dismissive of customer concerns and time. Mike Cooper and service consultant Andy Maravola. They lack customer skills , very dismissive of customer concerns and time. More
by Juanymechi
