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191 Reviews of Bredemann Toyota - Service Center
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March 31, 2022
Worst Toyota service in the area, avoid at all costs. Technician damaged bolts on my vehicle on a simple oil change and I was held to pay to fix, $148 minimum charge to remove one bolt to continue servic Technician damaged bolts on my vehicle on a simple oil change and I was held to pay to fix, $148 minimum charge to remove one bolt to continue service, My vehicle was held ransom by the service manager until I paid to fix, other option was an incomplete oil change that was at my expense also. No help from general managers, had to call back multiple times because they will not call back. Find another dealer, any issues they cause will be at your cost. I am a loyal Toyota customer. Worst experience from Toyota ever! More
by Toyota driver
January 04, 2022
Left my fan unplug what overHeat my 1 year old car and wanted me pay for diagnostics. wanted me pay for diagnostics. More
by joanna
Employees Worked With
November 30, 2021
We have always brought our 3 vehicles to Bredemann since they moved to the location on Dempster. I’ve been very pleased with Richard in the Service Department. I only ask for him because I feel he liste they moved to the location on Dempster. I’ve been very pleased with Richard in the Service Department. I only ask for him because I feel he listens to people about their cars. He does a great job explaining and giving us the best price. He’s a great employee to have. More
by DiRazz
Employees Worked With
Richard Vasquez
November 19, 2021
I have an older Toyota forerunner that needed some updated maintenance Joe Sanchez was My Service advisor he told me it would take a little longer than expected. He kept in touch with me along the way updated maintenance Joe Sanchez was My Service advisor he told me it would take a little longer than expected. He kept in touch with me along the way and to me communication is important. Also Joe was great to work with and the repairs seem to work out .Thanks again Joe More
by Happy Harry
Employees Worked With
September 23, 2021
Service advisor Andy Maravola was more interesting socializing with cashiers (I interrupted 3 times) than listening to the customer issues, vehicle driving in dust conditions and according to the toyo socializing with cashiers (I interrupted 3 times) than listening to the customer issues, vehicle driving in dust conditions and according to the toyota manual the oil need to be changed, but because is free he said is 10000 miles, but after the 2 free years of manintence is finish, they want to change the oil every 5000 miles because you have to pay the dealer, Supervisor Mike Cooper not too friendly and rude hang up the phone conversation, I guess will take my business somewhere else More
by walleyekiller
September 17, 2021
Mike Schneider provided very poor customer service and was being racist because of my heavy accent and color. The way I being treated that day, I would never go back to Bredemann Toyota, Park Ridge. was being racist because of my heavy accent and color. The way I being treated that day, I would never go back to Bredemann Toyota, Park Ridge. More
by Abdullah
Employees Worked With
July 12, 2021
Excellent Dealership, No pressure sales, go above and beyond for customer. Sales Consultant Syed Hussain was very pleasant to talk to, explained everything in detail about purchasing the car. beyond for customer. Sales Consultant Syed Hussain was very pleasant to talk to, explained everything in detail about purchasing the car. More
by jerrymila
May 28, 2021
Service Department is awful starting with service manager Mike Cooper and service consultant Andy Maravola. They lack customer skills , very dismissive of customer concerns and time. Mike Cooper and service consultant Andy Maravola. They lack customer skills , very dismissive of customer concerns and time. More
by Juanymechi
March 31, 2021
Mike Schneider of Bredemann Toyota and the entire service department are exemplary. Trust no one else. In a world full of less than stellar people, Mike and his team are pure gold. My Toyota Prius 2015 ha department are exemplary. Trust no one else. In a world full of less than stellar people, Mike and his team are pure gold. My Toyota Prius 2015 had an electrical issue that another mechanic could not solve for 8 full days. When I brought it to Mike's attention, the issue was diagnosed and the problem solved within just 2 hours and at a cost far less than I anticipated. The service department at this location cannot be beat when you consider everything involved. Of course you can try to find a cheaper alternative, but you will pay a dear price for inferior work...or like in my case another mechanic may keep your car for over a week and never fix the issue! Trust Mike and Bredemann Toyota Service! More
by Young Kim
November 03, 2020
Drove in, was asked to pull forward by someone, did that. Entered the service rep area and nobody so much as greeted me. After some time, Mr. Schneider beckoned me to approach the rep desk. His attitude wa Entered the service rep area and nobody so much as greeted me. After some time, Mr. Schneider beckoned me to approach the rep desk. His attitude was off-putting, bordering on unpleasant. He also tried to pass off an incorrect estimate as the requested service. Careless, checked out, unfriendly are words that describes the experience perfectly. Perhaps Mr. Schneider was just having a bad day. However, the customer experience does matter. Will not be returning unless the experience improves. More
by toutvilles
Employees Worked With
