188 Reviews of Bredemann Toyota - Service Center
I bought my Rav4 new from Bredemann in 2007. As part of the financing deal, they gave me 3 years of free oil changes. I'm one of those people who used to think that service at the dealer was probably overp the financing deal, they gave me 3 years of free oil changes. I'm one of those people who used to think that service at the dealer was probably overpriced and unnecessary, but since it was free, I sure did go back to get my oil changed. Bredemann totally changed my viewpoint! I only get an oil change every 5,000 miles, so I'm not exactly a "regular". So it's even more impressive to me, going there sporadically over the years as "just a customer", not being recognized, that I consistently was treated in a friendly and courteous manner, no matter who I was dealing with that day. I have even noticed on several separate occasions, that the employees treat each other with courtesy and respect, using "please" and "thank you" even to each other. You can really tell that the attitude of the whole service department is one of wanting to please that customer. Right down to the guy who drives the cars in for pickup after the service. When he's not going out and getting a car, he's making a fresh pot of coffee in the waiting room or putting the stray magazines and newspapers back in the holders. Based on the exceptional service I get every time I go back to Bredemann, I would go even if it were a little more expensive. But here's the kicker - they are competitively priced even with the Jiffy Lube I used to go to!! Going to Bredemann is a win-win. They truly have earned my loyalty and high rating. More
I wasn't able to afford all of the service recommended so the service advisor helped me to choose those items that were essential, or most important for me to do within my budget. It's the kind of attention the service advisor helped me to choose those items that were essential, or most important for me to do within my budget. It's the kind of attention that I've come to expect from Bredemann Toyota where I bought my Prius new in 2008. More
I had a intermittent problem with a buzzing noise in the right side of the dash. Went in once but it didn't happen. The second time when I was able to get the buzzing noise to be consistent, Dan went out right side of the dash. Went in once but it didn't happen. The second time when I was able to get the buzzing noise to be consistent, Dan went out with me and within a minute he knew what the problem was. It was the right fender. Got a loaner and before I could run any errands, I got a call that it was done. Noise is GONE! I know that it can be very difficult to figure out intermittent problems so was VERY please with the fast and thorough service! More
I have been doing business with Bredemann's for about 10 years either leasing or buying. They are always ready to take care your needs without exception and can be trusted to do a good job on maintenance a years either leasing or buying. They are always ready to take care your needs without exception and can be trusted to do a good job on maintenance and repairs. There have been a couple of times that I needed service and did not have an appointment. Drove it in and they took care of the problem right away. They are always willing to answer questions and explain why something needs to be done. My car is in great shape and it is because of Bredemann's. More
Bredemann Toyota service department is the most honest and professional service department I've visited. I'll definitely come back to this dealer for any future service. I visited this service department and professional service department I've visited. I'll definitely come back to this dealer for any future service. I visited this service department for the first time, to have some work done under warranty. I did not purchase my vehicle from them and they still treated me like a prince. More
Bought my first Camry in 1992, also my 2nd-Camry-Hybrid...My parents also had bought 2 cars from Bredeman..Have been a loyal customer..only take my car to be serviced here..Always had grea 2nd-Camry-Hybrid...My parents also had bought 2 cars from Bredeman..Have been a loyal customer..only take my car to be serviced here..Always had great service from both my salesman & service department...friendly, courteous...kind...attentive..and most important honest...Bredeman Toyota is not exactly a short commute for me..there are several other Toyota dealers much closer...however,..when first shopping for a car..they were rude...talked down to me..and not very honest...even recently had to stop in a local Toyota for a minor purchase and will never do that again...it is certainly worth the time & trip to Bredeman for all services on my car More
I have had my 2001 Toyota Highlander serviced by Bredemann Toyota many times. Each time is always a plesent experience. Customer service service seems to be very important to them, which I appreci Bredemann Toyota many times. Each time is always a plesent experience. Customer service service seems to be very important to them, which I appreciate. The car has always been finished when promised and the pricing is fair. I will continue to bring my cars to Bredemann to be serviced. It's a little out of my way, but well worth it. More
In the past 10 years our family has purchased several cars from this dealership and had them serviced there as well. There has NEVER been an issue that has been a cause for concern whether we went there cars from this dealership and had them serviced there as well. There has NEVER been an issue that has been a cause for concern whether we went there for service, the purchase of a car or to finance a new vehicle. This dealership is well managed, staff is knowledgeable and courteous. This organization could eaasily be a model for what an American business should look like, a place where the customeris to be respected and served. J.R. Gunning,Park Ridge, IL. More