Bredemann Toyota - Service Center

Erick Rodriguez answered all my questions and was very helpful. great communications and was very friendly. i would highly recommend this place. thank you Erick Rodriguez helpful. great communications and was very friendly. i would highly recommend this place. thank you Erick Rodriguez More

Mr.Richard Vasquez was very knowledgeable about every aspect of the car maintenance. He explained to me the work that was carried out, how it has benefited the life of my car. He explained the pricisin aspect of the car maintenance. He explained to me the work that was carried out, how it has benefited the life of my car. He explained the pricising structure and was very polite and answered all my questions and removed doubts from my mind. More

I got a service done on my car thinking it would take a long time and super expensive. Erick my advisor told me everything I needed and he was able to get it done pretty fast. Would recommend both erick an long time and super expensive. Erick my advisor told me everything I needed and he was able to get it done pretty fast. Would recommend both erick and Bredemann Toyota for all your Toyota needs. More

Andy from Bredemann Toyota was very professional, knowledgeable, courteous, and most of all... friendly to deal with. We would go back again. Thank You Andy!! knowledgeable, courteous, and most of all... friendly to deal with. We would go back again. Thank You Andy!! More

Andy was and is always very attentive and friendly when I come in with my car. He has impeccable knowledge of what is wrong and fixing it. I always can rely on his honesty. come in with my car. He has impeccable knowledge of what is wrong and fixing it. I always can rely on his honesty. More

I came in to get some work done on my car. As I drove into the garage, I was immediately greeted with smiles by Erick Rodriguez. I had been having a bad day and was dreading the unexpected money I had to into the garage, I was immediately greeted with smiles by Erick Rodriguez. I had been having a bad day and was dreading the unexpected money I had to spend to get my car fixed. Seeing Erick smile at me, lifted my mood. He was extremely helpful. He kept me updated on the work that was being done on my car, as I waited. He was also completely honest with me on the work that needed to get done on my car!! From my past experiences at other dealerships, the service writers would try to make me get a TON of work done on my car so that I spend a lot of money, but Erick was honest about the work I needed to get done immediately and told me what things I need to get done soon or in the near future. I appreciate that he didn't pressure me to buy other things. It's so annoying and frustrating when other dealerships keep telling me, "Oh you need to get this and this and this for your car," when I know a few things can wait. Because of Erick's honesty and friendliness, I would definitely come back to this dealership and specifically ask for Erick to assist me!!! I gave my overall experience, friendliness, and customer service a 5 because, Erick was friendly, honest, and easy to work with me. He answered all my questions and I could tell he knew a lot about cars. I gave the price a 4 because it was cheaper than what I have spent in the past, but of course, no one likes to lose money. I gave the quality of the work done on my car a 4 as well, because since it's only been a short time since I got work done on my car, I can't really rate it a 5 as yet. So far, so good. No problems. If nothing happens in a few more months, then I think I could rate the work a 5. More

I contacted the dealership about a year ago because I received a recall letter in the mail. I spoke with Shawn Holden who told me over the phone that the letter didn't apply to my car even though the le received a recall letter in the mail. I spoke with Shawn Holden who told me over the phone that the letter didn't apply to my car even though the letter was addressed to me and had my VIN# on it. I told him that I had experienced the problems described in the letter but he still insisted that the recall didn't apply to my car even though he had never seen my car. He didn't ask for the VIN# and refused to book an appointment to check the car. He was extremely rude. It was a cliche "woman dealing with a mechanic scene" from the 1950's. I wrote a letter to the manager but never got a response. I recently purchased a new Toyota. I went to Bredemann to look at cars but had intended to buy elsewhere based on my experience. To my surprise, the sales person who helped us (Margaret) was very nice and very professional. I bought the car from her but I will not use Bredemann for service since I see that Shawn Holden is still there. Outdated attitudes about women are only entertaining on television. Sorry Mr Holden, you're not Jon Hamm! More