Bredemann Toyota - Service Center

Great service I was having problems with my Toyota Sienna and brought it to Bredemann Toyota in Park Ridge, Now I have been to many dealerships but I was impressed I was having problems with my Toyota Sienna and brought it to Bredemann Toyota in Park Ridge, Now I have been to many dealerships but I was impressed by the friendly greetings and the outstanding service I received from the service advisor Richard V. I was talked to and brought through each step of what needed to be done with my car and received updates via cell phone. I have to say that in my experience the word customer service doesn't mean much anymore but I was surprised and happy even to see it still means something at Bredemann. I was very impressed with Richard's knowledgeable answers and the speed of which my car was done. I will be bringing my car back for my service needs. More

Always a great experience with Bredemann Toyota We bought our 2003 Avalon at Bredemann and always take it back there for service. The people at Bredemann are courteous, helpful and very knowledgeabl We bought our 2003 Avalon at Bredemann and always take it back there for service. The people at Bredemann are courteous, helpful and very knowledgeable. They always let you know what is happening, and if there is more work to be done than anticipated. I sure wish more companies were this great. Highly recommend them. More

My opinions I was pleased to be greeted. "I really appreciated the help I received from Roza. I was pleased to be greeted by a female salesperson, and pleased tha I was pleased to be greeted. "I really appreciated the help I received from Roza. I was pleased to be greeted by a female salesperson, and pleased that she took the time to answer my questions in a detailed, thorough manner. Thank you, Roza. Jozef Spiewak and Anna More

Richard Vasquez at Bredemann Toyota Richard Vasquez is a credit to your business. Always professional. Always courteous. I had an emergency with my battery last Saturday...a very frustra Richard Vasquez is a credit to your business. Always professional. Always courteous. I had an emergency with my battery last Saturday...a very frustrating day involving paying to have my car jumped twice! I finally drove it to the dealer and Mr. Vasquez took care of me. He gave me a loaner, he called me back when he promised and he kept me informed every step of the way. Mr. Vasquez should provide the example, or train, all the other service agents. Thank you. More

Excellent customer service Mark Glinka! I was here with my step dad a few days ago, and Mark Glinka helped us so much. I honestly thought I had broken my step dad's vehicle to the point of n I was here with my step dad a few days ago, and Mark Glinka helped us so much. I honestly thought I had broken my step dad's vehicle to the point of no return. He was fast, courteous and above all kept us informed every step of the way. He made sure we understood what was wrong, how to fix it, how long it would take, and how much it would cost. He even told us what things could wait until next time. Best guy we had the privilege of working with at Bredemann Toyota. Thank you so much Mark Glinka, for making this experience a lot less painful. More

The worst dealership service ever They are not ready to help customer..Theire attitude was like 'if you wanna get help, come and ask it.' service consultant dont say Hi,or what can I h They are not ready to help customer..Theire attitude was like 'if you wanna get help, come and ask it.' service consultant dont say Hi,or what can I help with you today... they just say, "is that your car?" I left voice meassage 5 times, they never gave me a call back. I really dont want to go back this dealer. service department was sucks, so rude...they dont care what customer feel.... More

Worst service ever I counting to receive a call from the general manager for customer service or GM of Bredemann totyota, parkridge to give me a call 224-433-4054 , I'm I counting to receive a call from the general manager for customer service or GM of Bredemann totyota, parkridge to give me a call 224-433-4054 , I'm reaching higher for the worst service ever that I got today. More

amazing experience Thank you Mark Glinka for being above and beyond great. My mother and I couldn't be more pleased with you customer service and experience. Thank you Mark Glinka for being above and beyond great. My mother and I couldn't be more pleased with you customer service and experience. More

I had a great experience..Shawn answered my questions and assured me that my car would be taken care of and was in good hands. assured me that my car would be taken care of and was in good hands. More

Been going here for years on maintenance checks for both of my Toyota vehicles. I lost a hubcap on one car probably hitting a pothole in Chicago lovely streets. Bredemann Toyota attempted to charge me $78.9 of my Toyota vehicles. I lost a hubcap on one car probably hitting a pothole in Chicago lovely streets. Bredemann Toyota attempted to charge me $78.99 plus tax for a single hubcap. I expressed how outrageous the price was and showed them the identical hubcap online for $19.99. They refused to make any adjustment. These guys are outright crooks and way overcharge for parts as simple to find as a hubcap. I asked them to remove me from any phone call list as I will be bringing my Toyota vehicles elsewhere for service. Don't trust these crooks! More