192 Reviews of Bredemann Toyota - Service Center
Review of service I purchased my Toyota Camry in 2011 from Bredemann and have always brought it here for its service. The work is always thorough and very professional I purchased my Toyota Camry in 2011 from Bredemann and have always brought it here for its service. The work is always thorough and very professionally done and I love the friendly welcoming atmosphere when I bring my car in. The entire service staff is terrific and has kept my Camry in tip top shape!!! More
Service Excellent fast service ,best rate . I will definitely recommend to everyoneBredemann Toyota and saleman Jerry Giec . I nicely surprise that servic Excellent fast service ,best rate . I will definitely recommend to everyoneBredemann Toyota and saleman Jerry Giec . I nicely surprise that service was fast ,professional and I don't have to worry about anything. More
Service Department I am a long tome customer, now It is my second car that I bought there and bring for services. Excellent service as always!!! Staff - very friendly I am a long tome customer, now It is my second car that I bought there and bring for services. Excellent service as always!!! Staff - very friendly and good timing. Donna, Des Plaines More
A Reputable Dealership I have had a Toyota Camry and currently an Avalon. Joe Sanchez is the service consultant, and he is professional, honest and polite in our interactio I have had a Toyota Camry and currently an Avalon. Joe Sanchez is the service consultant, and he is professional, honest and polite in our interaction. He explains what the car may need for maintenance and why. The entire staff of this dealership is outstanding; they work as a team. Joe’s recommendations have given me peace of mind in driving my car. The vestibule and waiting area is clean and “goodies” are free for clients who are waiting. From what I can see in the shop, the shop is very clean too, so consequently my car never has had any stains, etc. More
Best Service Center! One of the reasons I bought another Bredemann Toyota was because of the service department. They know my car, told me exactly what was needed and disc One of the reasons I bought another Bredemann Toyota was because of the service department. They know my car, told me exactly what was needed and discussed my options with me. They reviewed the work plan with me, estimated cost and time it would take. While I waited, they completed the work. All of the staff I encountered was respectful of me, my knowledge (or lack therof) about my car and my time. Thanks! More
Horrible customer service and liars!! When told about scratches done on my vehicle both denied that it could ever happen in their dealer and blamed me saying it was because I over extend When told about scratches done on my vehicle both denied that it could ever happen in their dealer and blamed me saying it was because I over extend the seat belt towards the bottom frame of door. Mike Cooper the Service Manager then stated he would not take care of it and it was there prior to service. Mike Cooper also refused to give me his superior manager stating he's the one. Anyway, thanks to Mr. Bredemann who resolved the problem as the kiss xxx Mike Cooper could man up to tell the truth in front of his boss. NEVER AGAIN WILL I DO BUSINESS WITH THEM!! More
Awesome dealership even better staff! Usually I dread going into any dealership but Shawn helped make the experience easy. Shawn took the time out to explain the whole process and I left f Usually I dread going into any dealership but Shawn helped make the experience easy. Shawn took the time out to explain the whole process and I left feeling like I made the best decision. Definitely ask for Shawn! More
Beware of the service department The service department at Bredemann Toyota will fleece you by trying to sell unnecessary repairs. Take you car in at your own risk. My dad took the The service department at Bredemann Toyota will fleece you by trying to sell unnecessary repairs. Take you car in at your own risk. My dad took the car in for a simple oil change. Shortly after the service advisor Michael Schneider told my dad that the power steering rack was leaking and it would cost $2100 to fix it. The manager looked at the car and discovered that someone doubled up on the washer to widen the gap and make the fluid leak on purpose. SHAME ON YOU FOR TRYING TO TAKE ADVANTAGE OF THE ELDERLY! Michael Schneider and other dishonest mechanics should lose their job for being unscrupulous thieves! I will tell all my friends and relatives to stay away from Bredemann. More
Service Department I made an appointment and was told that my wait would be about 20 minutes. A simple oil change ended up in a 2 hour wait. I was becoming impatient an I made an appointment and was told that my wait would be about 20 minutes. A simple oil change ended up in a 2 hour wait. I was becoming impatient and when I came up to the service desk after almost two hours, the representative simply said "Oh yeah, I have your keys right here." Needless to say, service was extremely disappointing. More
Service Dept was great Had my 10,000 oil change and tire rotation appointment today. Mike Schneider told me it would be a couple of hours. So I set up shop with internet, Had my 10,000 oil change and tire rotation appointment today. Mike Schneider told me it would be a couple of hours. So I set up shop with internet, coffee and settled in for the wait. Imagine my surprise when he came in less than an hour later, and told me it was all done and ready to go! Super friendly, super efficient and super easy in and out. Thanks, Mike! More