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Bredemann Toyota

Park Ridge, IL

4.7
2,699 Reviews
Welcome to Bredemann Toyota. The Bredemann Family of Dealerships is family-owned and operated and is celebrating 100 Years Serving Chicagoland! A Toyota Dealer since 1976, we take great pride in our consistently top-ranked vehicles in quality and our commitment to the highest level of service for our customers. Bredemann Toyota has been awarded the President's Award by Toyota for extraordinary commitment and high standards. Toyota selects only its top dealers for the President's Award recognition for demonstrating excellence in their sales, parts & service, customer satisfaction and overall dealership operations. Accredited with the Better Business Bureau since 1998 and is rated an A+ on a scale of A+ to F. Located conveniently on Dempster Street in Park Ridge, IL, we’re proud to offer top quality new and used vehicles, parts, and service to our customers. If you’re looking for an exceptional new or pre-owned vehicle, renowned customer service, and an unmatched ownership experience, you’ve come to the right place! Our friendly sales staff is happy to assist you with your new or used vehicle needs! Call us today, stop by our showroom, or visit our website. We look forward to seeing you!
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1301 W Dempster St

Park Ridge, IL

60068

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Showing 2,699 reviews

April 27, 2018

My car needed some recalibration for PCS sensors My prius was not able to use radar cruise control....tried Northbrook Toyota Dealer....no way those guys were saying to solve the problem under 5k.... More

by Romulusss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
May 01, 2018 -

Bredemann Toyota responded

Richard is truly a wonderful asset to our service team and we are so happy to know you enjoyed your visit while working with him. Thank you for sharing! We wish you many miles of happy and safe driving!

April 27, 2018

Effective and understanding. I needed to buy a car quickly and the model I wanted was in short supply. Dave and the Bredemann dealership were able to provide the fastest delivery More

by KeithN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lurie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Bredemann Toyota responded

Congratulations on your new ride! We hope to continue many more enjoyable visits with you! Thank you for your wonderful review and rating!

April 27, 2018

Auto Repair Ripoff My car needed a sensor, I told the advisor exactly which one. He told me that they would need to run a scan for $200 to verify. I then told him I di More

by rippedoffbybredemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 01, 2018 -

Bredemann Toyota responded

Thank you for your feedback, but we must clear up a few things for those who might read this review. As we discussed with you before you posted this review, when a customer comes in with an issue that is outside of the basic 3 year/36,000 mile factory warranty provided by Toyota, they will have to sign for a diagnostic charge. In this case of the check engine light it was $140.00 not $200.00. The technician uses our equipment to scan your vehicle, and take that information to see what system or systems caused the car to illuminate the warning lights. With an extended warranty the first step always needs to be performing the technical diagnosis (not just a guess) for Toyota corporate to even check for any potential coverage for the failed parts. If the sensor would have been a covered component of the contract, then you would have paid nothing but the deductible on the contract if you have one. This is the reason we have to secure a diagnostic fee for the technician diagnosis the concern. If the warranty company does not cover the repair and you don't want to get the repairs done, the technician still needs to be compensated for the time he has put into the diagnostics. If you decided to have this repair done that day or at a later date in the future, that diagnostic fee gets automatically applied to the repair charge. If we didn't charge a diagnostic fee for the more labor intensive diagnostics, every other repair shop would send cars here to be checked to see what parts needed to be replaced for no charge. It looks like you ended up paying $300 for the repair elsewhere anyways, which is exactly what you would have ended up paying for the work to be performed at our dealership. We are sorry if we did not communicate this to you as well as we could have. We wish you many miles of safe and happy driving in your vehicle. Regards, Katie Bredemann

April 27, 2018

RAV4 Buyer This was the third vehicle I have purchased from Bredemann dealership and the second vehicle from Syed. Syed was patient, knowledgable and explained e More

by Lorraine B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Padin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Bredemann Toyota responded

We look forward to many more enjoyable visits with you. Thank you for your kind review and loyal business!

April 24, 2018

Lexus buyer Went in today didn't think I would be able to get financing Jerry helped me out and did a great job. Walked away with a 2015 Lexus with very low mile More

by Malacha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ziemke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Giec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Padin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Bredemann Toyota responded

Congratulations on your new Lexus! We wish you many miles of happy and memorable driving. We appreciate your wonderful review. Thank you!!

April 23, 2018

Happy The service at Bredemann was impeccable. Particularly my sales salesperson Jerry . He was well versed in his area of expertise as I was able to find e More

by Zarkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Giec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnie Rowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Bredemann Toyota responded

Thank you! congratulations on your new ride!

April 23, 2018

Excellent We bought our 2nd car from Bredemann Toyota. Dave Lurie was our salesman. Very patient and never rushed us with buying anything. Lowered the list pric More

by intel6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Prato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Lurie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Bredemann Toyota responded

Congratulations on your new ride! We wish you many miles of happy and safe driving. Thank you for your wonderful review!!

April 23, 2018

awesome deal Outstanding experience!!!!! we got everything we wanted.Jerry GIEC was so positive so was Jesus I could not be happier with the treatment we received More

by toyota guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Monks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Giec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Padin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Bredemann Toyota responded

Thank you! We wish you many miles of happy and safe driving!

April 21, 2018

New van One of your associates Jerry Giec is hands down the cream of the crop among your respective car salesman. Jerry recently sold my sister new car, and n More

by Jola P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Giec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnie Rowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Prato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Bredemann Toyota responded

Thank you for taking the time to share! We are so happy to know your sister is loving her new ride!

April 21, 2018

Bredeman Toyota Charlie Schiller has been serving my wife and I for about 25 years He is extremely professional and the whole dealership is a great place to deal wit More

by Al C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Padin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Schiller
Apr 23, 2018 -

Bredemann Toyota responded

Thank you Al! Your loyal business is truly appreciated and we so happy to know Charlie has always provided you with an enjoyable shopping experience. Congratulations on your new Corolla. We know you are going to truly enjoy the awesome features it has to offer.

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