Bravo Nissan Victoria

Service was good, people were friendly, but I received a discount on service from Nissan in the mail and when I went to pay they would not honor it at all. discount on service from Nissan in the mail and when I went to pay they would not honor it at all. More

VERY EASY AN FAST EXPERIENCE!! HE KNEW HIS PROCUCT VERY WELL. WILL RECOMMEND HIM TO ANYONE THST NEEDS THANKS IN THE MARKET!! WELL. WILL RECOMMEND HIM TO ANYONE THST NEEDS THANKS IN THE MARKET!! More

Always willing to go out their way to make sure customer’s are fully satisfied. Very knowledgeable with the problems at hand with our vehicle and very patient and polite customer’s are fully satisfied. Very knowledgeable with the problems at hand with our vehicle and very patient and polite More

Nissan of Victoria advertised a truck on their website for a certain price in new condition with 18 miles. I called and spoke to a salesman and arranged to purchase the truck at that price (no discounts for a certain price in new condition with 18 miles. I called and spoke to a salesman and arranged to purchase the truck at that price (no discounts). They arranged financing through Nissan and I scheduled and appointment to pick it up. Now since it was 150 miles from my home city I couldn't get there until about 15 minutes before closing. When I told them about this they said it's fine and they'd be happy to have my business. I arrived there at about 15 minutes to closing as agreed and took the truck on a quick test drive then went inside to sign the paperwork (which included a mileage disclosure statement stating 18 miles were on the truck). By this time everyone had left except the salesman and when I went out to drive it home I noticed that there were actually 363 miles on it NOT the 18 as advertised or as on the paperwork. Now since they doors were locked and everyone had left I had no choice but to drive it home. The next day I called and spoke to the owner of the dealership and arranged to have the paperwork straightened out and was offered a tow hitch from the parts dept. for my inconvenience which I accepted. Fast forward a couple weeks and my friend was admiring it when he exclaimed: "Dude, you should really get some wheels locks on this, it's so nice someone will steal it." I replied: "I already have wheel locks since they were on the invoice I paid for", but no, on further examination I DID NOT have the wheels locks. I called the owner of the dealership a second time to ask that they just send me the wheel locks but I was refused. He said that he'd already been very accommodating to me by offering me a tow hitch for screwing up the mileage disclosure statement and I could expect nothing more. I replied; "Sure, but this is different. I paid for them but you never gave them to me". His response was: Too Bad. So there you go: Buy something at advertised price, be graceful when things get screwed up, and then get $200 stolen from you for wheel locks you paid for but never received. More

Came in for an oil change. Everyone was super nice and friendly. The environment was clean and i was in and out in no time and lets not forget the snacks while i wait. friendly. The environment was clean and i was in and out in no time and lets not forget the snacks while i wait. More

Had a wonderful experience very smooth and easy. new owners were awesome and sales man was a pleasure to work with. Easy approval online and they had the car ready along with my paperwork when I arrive owners were awesome and sales man was a pleasure to work with. Easy approval online and they had the car ready along with my paperwork when I arrived More

I called and set up an online appointment with an Internet Manager! Everything was a smooth and easy transaction. Everyone was super friendly; Steve Robinson is running a great store. Internet Manager! Everything was a smooth and easy transaction. Everyone was super friendly; Steve Robinson is running a great store. More

I went in to the dealership after I got a preapproval in the mail I wasn’t expecting to leave with a vehicle so my son and I went looking for vehicles to see which one I would be interested in and upon my c the mail I wasn’t expecting to leave with a vehicle so my son and I went looking for vehicles to see which one I would be interested in and upon my credit being ran (my credit is not the best), I was told to test drive a vehicle that I didn’t even pick out which was a 2017 Nissan Altima I drove the car it drove good my son thought it would be a good fit for me even though I didn’t pick it out (I had my eye on another vehicle) I ended up getting the vehicle and I once home everything was good or so I thought I took the car to get the windows tinted I went to work traveling outta town like I sometimes do for work and on my way home one night it started driving really funny. Come to find out I was sold a lemon the car jerked and I prayed my way home. I been dealing with the transmission this whole time and my car still not right. Of course they do the as is cars so there’s no help to you. I ONLY HAD THE CAR FOR LESS THAN A MONTH AND COULDNT DRIVE IT DUE TO SPENDING MY MONEY TO PURCHASE THE CAR I wasn’t expecting to fix a vehicle that I had for less than a month. Now I see why the previous owners traded it in and they must’ve been in a hurry because they left a bunch of clothes in the trunk of the car. More

John Garcia is the most helpful and knowledgeable car salesman I have ever done business with. I will only buy from Mr. John Garcia! Nissan of Victoria... consider your self fortunate to have Mr. John Ga salesman I have ever done business with. I will only buy from Mr. John Garcia! Nissan of Victoria... consider your self fortunate to have Mr. John Garcia as sales team member! More

I drove 100 miles to go see a vehicle that I had been looking for and was told it was there but it was not looking for and was told it was there but it was not More