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Bravo Honda Victoria

Victoria, TX

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174 Reviews

116 Huvar Street

Victoria, TX

77904

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Showing 174 reviews

April 23, 2022

Service ok except I asked for tire rotate and balance and They told me they didn’t do it because didn’t see wear on tires. It has 5,400 miles and should be rotated. That’s why they didn’t see wear! If you a More

by CHERYLPEDERSON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon. Lady don’t know her name
Apr 24, 2022 -

Bravo Honda Victoria responded

Thank you for your review. We’re sorry your visit didn’t go as planned, Cheryl, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Loab Burke General Manager lburke@bravoautos.com

April 22, 2022

I told 2 service workers my problem in detail and neither listened to me. They only heard one of my car issues and seemed to focus on that when there was several issues. I had to go back in person, expre More

by Sande Bilton
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t have names. The guy and girl in the service dept
Apr 30, 2022 -

Bravo Honda Victoria responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, Sande, and hopefully, we can get to the bottom of this. Loab Burke General Manager lburke@bravoautos.com

April 22, 2022

Service improving,like the video of the car and clearly relayed recommnedations Brandon and Aron tech,Good job..Bravo!!👏 More

by EVEFELIX18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel technician.Brandon
Apr 24, 2022 -

Bravo Honda Victoria responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Loab Burke General Manager lburke@bravoautos.com

April 22, 2022

Techs did all the requested services. Friendly staff. The car was even rinsed off. (We had brought it in after it had sit under an oak tree.) More

by PATTY2702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Crow
Apr 24, 2022 -

Bravo Honda Victoria responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Patty, and we're happy to hear that we met your expectations. Thank you again for choosing Bravo Honda Victoria, we look forward to having you as one of our valued customers for many more years to come! Loab Burke General Manager lburke@bravoautos.com

April 19, 2022

The service is good and the employees are very friendly and helpful. It is easy to get an appointment and they get your cat to the service bay in a timely manner. More

by KAREN.FRANZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon ****
Apr 20, 2022 -

Bravo Honda Victoria responded

Thank you so much for your kind words, Karen, and for taking the time to leave us this wonderful feedback! Loab Burke General Manager lburke@bravoautos.com

April 16, 2022

I will be writing a letter to fully express my thanks to several people who were particularly helpful. More

by PROMUSIC15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Joyner, Brandon Crow, Adam Suavez
Apr 18, 2022 -

Bravo Honda Victoria responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 16, 2022

The service department the gentlemen who help me was very friendly, also the lady at the check out desk. More

by BEVERLYWILLIAMS55
Recommend Dealer
Yes
Employees Worked With
For got the names
Apr 18, 2022 -

Bravo Honda Victoria responded

We appreciate your business, Beverly, and our team looks forward to serving you again soon!

April 14, 2022

The communication could of been better was promised several things when bought the new car and they said they didn’t offer them More

by Mizzhinojosa22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashton
Apr 15, 2022 -

Bravo Honda Victoria responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

Apr 15, 2022 -

Mizzhinojosa22 responded

Called to reschedule my appointment for redoing my window tint never got a call back to reschedule this is why I do not Loki dealing with the service department

April 13, 2022

Over the 16 years we have been using Honda in Victoria we have seen the small extras disappear. For example when it was serviced for a certain $$ amt. there was complimentary car wash. The service still ap More

by MAKQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashton, Rudulph
Apr 13, 2022 -

Bravo Honda Victoria responded

Thanks for sharing your thoughts about your experience with Bravo Honda Victoria. We appreciate your business and hope to see you again soon!

April 13, 2022

Very helpful and patient with Me and my family. Took time to show us around. More

by sarahybarra11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trino
Apr 15, 2022 -

Bravo Honda Victoria responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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