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Bravo Honda Victoria

Victoria, TX

4.1
174 Reviews

116 Huvar Street

Victoria, TX

77904

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Showing 174 reviews

May 25, 2022

Service was great and the people were very friendly and helpful. Will come back again More

by ABRAHAMSANCHEZ840
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Martin, Brandon Crow
May 25, 2022 -

Bravo Honda Victoria responded

Thank you, Abraham. We appreciate your business and our team looks forward to serving you again soon! Loab Burke General Manager lburke@bravoautos.com

May 25, 2022

Made an appt last Monday to bring my truck in the following Tuesday, because the a/c would stop working after driving it for more than half an hour. On Tuesday I dropped it at 1020 and David brought More

by JO77905
Recommend Dealer
No
Employees Worked With
Billy Martin, Ashley Baldwin
May 28, 2022 -

Bravo Honda Victoria responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Loab Burke General Manager lburke@bravoautos.com

May 31, 2022 -

JO77905 responded

Thank you for your quick response and apologies for my late response. You can call me at 361.648.3496.

May 24, 2022

Very pleasant and on time. They did a overall check of my vehicle and review it with me. I scheduled with them next week to take care of the problems. Thanks guys. Always help More

by DMBVIC6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Martin
May 25, 2022 -

Bravo Honda Victoria responded

Thank you for choosing Bravo Honda Victoria, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Loab Burke General Manager lburke@bravoautos.com

May 22, 2022

Everyone was very polite and knowledgeable. I would purchase another vehicle from them again. Thank you Trino, & Jacob More

by RCAIN640
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Saenz
May 23, 2022 -

Bravo Honda Victoria responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bravo Honda Victoria! Loab Burke General Manager lburke@bravoautos.com

May 22, 2022

It took 6 weeks for my car to be fixed. The problem was, i would make an appointment, show up first thing in the morning, and my car wouldn’t be looked at all day. I guess I was never top P More

by CALDONIACOVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Owner with his picture every where gets an F, Ashton Kelley, Brandon Crow
May 26, 2022 -

Bravo Honda Victoria responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Loab Burke General Manager lburke@bravoautos.com

May 26, 2022 -

CALDONIACOVE responded

One of the problems with my car was never looked at. It is still making a knock sound. They told me they fixed it…. They didn’t. Now I am supposed to take it back and be without my car for weeks? I dread dealing with the Service department again. I wish I had never bought this Honda🙁

May 22, 2022

Customer service is excellent & I got the best deal possible! Highly recommend & will refer friends and family More

by krenee75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Ixtabalan, Daniel Saenz, Oliver Olivares
May 23, 2022 -

Bravo Honda Victoria responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bravo Honda Victoria! Loab Burke General Manager lburke@bravoautos.com

May 22, 2022

Friendly, not very organized, only one service receptionist. Waiting for a long time on Saturday. More

by Wsun0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Crow
May 23, 2022 -

Bravo Honda Victoria responded

Thank you for your review and candid feedback. We will share your comments with the team, and we hope to see you again here at Bravo Honda Victoria. Loab Burke General Manager lburke@bravoautos.com

May 21, 2022

The service advisor listened to all my concerns as well as the technician. Lots of experience in the service department from Adam the service manager. He explained above and beyond what was going on with m More

by Nessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Suarez, Brandon Crow
May 23, 2022 -

Bravo Honda Victoria responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Loab Burke General Manager lburke@bravoautos.com

May 20, 2022

Ashton, Brandon, Anthony, and the new trainee made me feel at home while I was waiting for my car to be repaired. They let me know what was going on with my car step by step. The techs. did a good job More

by DAVIDOFVICTORIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashton Kelley, Brandon Crow
May 23, 2022 -

Bravo Honda Victoria responded

Thank you for the kind words for our service department, David! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Loab Burke General Manager lburke@bravoautos.com

May 19, 2022

They were able to get me in without an appointment and kept me up-to-date on my vehicle oil change and they let me know if there was any other problems I needed to take care of. More

by MONICA_ARTHUR3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Crow
May 23, 2022 -

Bravo Honda Victoria responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bravo Honda Victoria. Please don't hesitate to reach out if you need anything else. Loab Burke General Manager lburke@bravoautos.com

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