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Bravo Cadillac El Paso

El Paso, TX

4.0
144 Reviews

6555 Montana Ave

El Paso, TX

79925

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Showing 144 reviews

April 25, 2022

I have always had a great experience here until this time. Service was horrible, my requested services were ignored and the service tech was cleaning inside his ears with my keys More

by stokes1.erin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Rodriguez
Apr 29, 2022 -

Bravo Cadillac El Paso responded

Erin, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Lance Knopp General Manager lknopp@bravoautos.com

Apr 29, 2022 -

stokes1.erin responded

I would certainly be willing to speak to someone. I love this dealership because everyone is always wonderful and so freindly and its like 5 feet from Fort Bliss. I don't want to find another place to go because i felt like i had already found "MY PLACE" and honestly i have never seen any of the people i dealt with that day before all the remodeling started. The service department has moved to the used car lot side and thats kinda how it felt, like i was a used car that no one cared about anymore.

April 25, 2022

Thank you Mike you always take good care of my Cadillac I always have to wait to speak to you cause no one else takes care of me like you do Muchas Gracias !!!!!😇 More

by URRUTIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Apr 26, 2022 -

Bravo Cadillac El Paso responded

Thank you for the kind words for our service department! Mike and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Lance Knopp General Manager lknopp@bravoautos.com

April 25, 2022

Kat is an awesome and a person of integrity. She was always honest, informative snd helpful. More

by TONRICO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Franco
Apr 26, 2022 -

Bravo Cadillac El Paso responded

Thank you for your business and this review. We're happy to hear Kat, Jesse, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lance Knopp General Manager lknopp@bravoautos.com

April 24, 2022

Great customer service always on point. Thanks Mike Rodriguez for always taking care of me and my Cadillac. More

by brwnsgr7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Apr 25, 2022 -

Bravo Cadillac El Paso responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Bravo Cadillac El Paso, we look forward to having you as one of our valued customers for many more years to come! Lance Knopp General Manager lknopp@bravoautos.com

April 22, 2022

Service was great, we arrived 20 minutes early and staff let us in and took care of recall More

by KHOUSTON832
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Apr 22, 2022 -

Bravo Cadillac El Paso responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bravo Cadillac El Paso! Lance Knopp General Manager lknopp@bravoautos.com

April 22, 2022

Great staff who go beyond to see that coustomer is taken care of. Mike was wonderful as always. More

by kread
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Apr 25, 2022 -

Bravo Cadillac El Paso responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mike delivered such a great experience! Lance Knopp General Manager lknopp@bravoautos.com

April 22, 2022

Everyone goes above and beyond and is incredibly friendly and knowledgeable. I look forward to continuing to go there! More

by yetter_melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Apr 25, 2022 -

Bravo Cadillac El Paso responded

Thank you so much for your kind words, Melissa, and for taking the time to leave us this wonderful feedback! Lance Knopp General Manager lknopp@bravoautos.com

April 22, 2022

Mike Rodriguez took good of me and my vehicle. Even though the wait was long, which he informed of before we started, I appreciated the time, dedication, and professionalism that he showed. He alw More

by brwnsgr7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Apr 25, 2022 -

Bravo Cadillac El Paso responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Lance Knopp General Manager lknopp@bravoautos.com

April 21, 2022

I choose to go no other place than Bravo Cadillac, to take my car for any service needed. The staff ithere is wonderful!! They are very professional, friendly & make me feel very special.. I am relaxed More

by LELA.FREEMAN
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Apr 21, 2022 -

Bravo Cadillac El Paso responded

Lela, We appreciate your business and our team looks forward to serving you again soon! Lance Knopp General Manager lknopp@bravoautos.com

April 21, 2022

Excellent service always on point. Exceed the expectations of the customer that’s why I like bringing my vehicle here. More

by Omar U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service
Apr 22, 2022 -

Bravo Cadillac El Paso responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Lance Knopp General Manager lknopp@bravoautos.com

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