Bravo Cadillac El Paso

Bravo Cadillac El Paso responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bravo Cadillac El Paso, we look forward to having you as one of our valued customers for many more years to come! Lance Knopp General Manager lknopp@bravoautos.com

Bravo Cadillac El Paso responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

Bravo Cadillac El Paso responded

We appreciate your business and our team looks forward to serving you again soon! Lance Knopp General Manager lknopp@bravoautos.com

Bravo Cadillac El Paso responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Lance Knopp General Manager lknopp@bravoautos.com

Bravo Cadillac El Paso responded

Thanks for sharing your thoughts about your experience with Bravo Cadillac El Paso. We appreciate your business and hope to see you again soon! Lance Knopp General Manager lknopp@bravoautos.com

Bravo Cadillac El Paso responded

Thank you for choosing Bravo Cadillac El Paso, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Lance Knopp General Manager lknopp@bravoautos.com

Bravo Cadillac El Paso responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Lance Knopp General Manager lknopp@bravoautos.com

Bravo Cadillac El Paso responded

Thank you for your very kind review. Omar and Teresa strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

Bravo Cadillac El Paso responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Lance Knopp General Manager lknopp@bravoautos.com

Bravo Cadillac El Paso responded

Kevin, Thank you for your very kind review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

KEVINMOORE36 responded

I'd like to add I'm no spokesman for Bravo Cadillac. Just an extremely pleased customer. Anyone can check my file they'll also see I used Bravo for a complete paint job for my Hummer H3 and lots of custom after market very expensive upgrades for my Hummer H2. I needed both vehicles done right the first time. So I took my Hummers to the people who are honest, always stand strong by the warranty they provide. Thank you Mike and the Mechanic who installed the new Engine on my wife's Hummer H3x. The paint job, windshield brakes etc. You and the entire Bravo team allows us to feel proud and everyone says, her Vehicle look beautiful. My H2 you guys helped capture the look I was after. Have anyone ever noticed Bravo doesn't advertise their service dept on TV. They don't need to because pleased customers ensure the get all the publicity they need. Mike my border patrol friend went to Bravo taking his 2018 Camaro only after he saw what an outstanding quality job your team did on our H3. He alway had an engine installed on a sports car!! Again I put my name out there because I know Bravo will deliver and they did. My friend is so pleased he still thanks me for recommending him to go ask for Mike Rodriguez at Bravo Cadillac. Bravo owner I hope you read this. Thank you for ensuring you hiring only the best with what counts must to us customers most, quality work and people with integrity, honesty and truly respect, we the customer truly respect and appreciate you all at Bravo. You've even serviced some of my Colleagues at NASA. One of my friends just bout two vehicles one for his wife and tje other for jis daughter. Fact check me. Last name kingsberry, Again we all thank you Mike. I know I never have to worry about any of my vehicles as long as your my service advisor. 15yrs of of dedicated non stop service to the Army, border patrol, Now NASA employees.