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Bravo Cadillac El Paso

El Paso, TX

Overview
Reviews
3.5
145 Reviews
Call Dealership (915) 505-6762

6555 Montana Ave

El Paso, TX

79925

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Showing 145 reviews

May 23, 2022

Excellent service great attention, despite construction waiting room is available waiting time was short and timely More

by Oscarfloresdiaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Attentive to one's needs
Report | Print
May 24, 2022 -

Bravo Cadillac El Paso responded

Thank you, Oscar. We appreciate your business and our team looks forward to serving you again soon! Lance Knopp General Manager lknopp@bravoautos.com

May 23, 2022

Never dealt with so much un professionalism. My vehicle didn’t come back in one piece. The motor and radiator cover was missing. More

by -
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete Robles
Report | Print
May 27, 2022 -

Bravo Cadillac El Paso responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to learn more and address your concerns in detail. Lance Knopp General Manager lknopp@bravoautos.com

May 20, 2022

Honest , detailed explanation of the problem , available times for drop off and pick up. Worked with my schedule More

by NINABRYANT1007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Robles
Report | Print
May 23, 2022 -

Bravo Cadillac El Paso responded

Nina, thank you for sharing your thoughts about your experience with Bravo Cadillac El Paso. We appreciate your business and hope to see you again soon! Lance Knopp General Manager lknopp@bravoautos.com

May 20, 2022

The Service for my vehicle was fast…Pete was very professional and promt. I will definitely be back. Thank you Bravo! More

by swickesemss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Robles
Report | Print
May 23, 2022 -

Bravo Cadillac El Paso responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

May 20, 2022

Very professional service advisor Mike Rodriguez. I drove up and they immediately attended to me. More

by Martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez, Daryl Shepherd, Christian Arvizu, Sally Knight, Pete Robles
Report | Print
May 23, 2022 -

Bravo Cadillac El Paso responded

Thank you for choosing Bravo Cadillac El Paso, Martha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Lance Knopp General Manager lknopp@bravoautos.com

May 19, 2022

Great and fast in take, slow service, too long to get my vehicle back from service More

by MANNYSERRANO7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sally Knight
Report | Print
May 19, 2022 -

Bravo Cadillac El Paso responded

Thank you for your business and this review. We appreciate your feedback and will share your comments with the team. If there is anything we can assist you with in the future, please let us know! Lance Knopp General Manager lknopp@bravoautos.com

May 18, 2022

This place is great and the service was awesome I think so it is better than another dealership I have a diferente cars and a different problems and Bravo help me a lot. Thanks. More

by Carlos Moreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sally Knight
Report | Print
May 19, 2022 -

Bravo Cadillac El Paso responded

Carlos, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Lance Knopp General Manager lknopp@bravoautos.com

May 16, 2022

Good job, n terrific shuttle service! The Service Advisor was diligent, n competent! Thank you!. More

by Santeecandelas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Report | Print
May 17, 2022 -

Santeecandelas responded

Iam good thk u

May 14, 2022

Wonderful Experience, Ivan Duran is such a great professional, he got my car ready for pick up on the exact date he said the vehicle would be ready. He made sure the vehicle was sparkling clean also More

by vicakwuba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez, Jesse Franco, Daryl Shepherd, Christian Arvizu, Sally Knight, Pete Robles
Report | Print
May 16, 2022 -

Bravo Cadillac El Paso responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bravo Cadillac El Paso. Lance Knopp General Manager lknopp@bravoautos.com

May 14, 2022

Very good, good service,fast, clean, busy, relaxing, comfortable, enjoyable, easy, professional, kind, restroom 🚺 clean More

by armandotapia1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Robles
Report | Print
May 16, 2022 -

Bravo Cadillac El Paso responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bravo Cadillac El Paso. Please don't hesitate to reach out if you need anything else. Lance Knopp General Manager lknopp@bravoautos.com

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