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Bravo Cadillac El Paso

El Paso, TX

Overview
Reviews
3.7
145 Reviews
Call Dealership (915) 505-6762

6555 Montana Ave

El Paso, TX

79925

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By Type

Showing 145 reviews

June 24, 2022

Mike always helps me in service. Always knowledgeable, professional and friendly! I only take my car to your service department, no where else. More

by RM_X129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Report | Print
Jun 27, 2022 -

Bravo Cadillac El Paso responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Mike and our team, and we look forward to working with you again. Sincerely, Teresa Montes General Manager

June 24, 2022

Mike Rodriguez is the tech I always go to. He is very fast and communicates everything to me 10 out of 10 More

by ramirezyoahna
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Report | Print
Jun 27, 2022 -

Bravo Cadillac El Paso responded

It's great to hear that Mike delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bravo Cadillac El Paso! Sincerely, Teresa Montes General Manager

June 21, 2022

Mike Rodriguez and the service manager, Mr. D. Shepherd, were all very attentive. I also signed up for an extended warranty with no problems. I will always take my Cadi to Bravo Cadillac More

by CAROLINAEROBINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez, Joe Moreno, Daryl Shepherd, Henry Cordova
Report | Print
Jun 22, 2022 -

Bravo Cadillac El Paso responded

We appreciate your business and our team looks forward to serving you again soon! Lance Knopp General Manager lknopp@bravoautos.com

June 21, 2022

Good service nice people nice environment v clean needs more water cleans cars more s More

by Hector
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Hernandez, Luis Alvarez, Zoraya Torres
Report | Print
Jun 22, 2022 -

Bravo Cadillac El Paso responded

Thank you for choosing Bravo Cadillac El Paso, your feedback and rating mean a lot to us. We're glad we were able to help, Hector, and we hope to see you again! Lance Knopp General Manager lknopp@bravoautos.com

June 20, 2022

Was done in a timely manner I was very satisfied with service. I will return for my next service to my car. More

by CHAPO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez, Sally Knight
Report | Print
Jun 21, 2022 -

Bravo Cadillac El Paso responded

Thanks for sharing your thoughts about your experience with Bravo Cadillac El Paso. Sally, Mike, and our team appreciate your business and hope to see you again soon! Lance Knopp General Manager lknopp@bravoautos.com

June 20, 2022

Service representative was knowledgeable and attentive, warranty/recall issue was resolved in a shorter than expected period of time. More

by Simman 9932
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Arvizu
Report | Print
Jun 21, 2022 -

Bravo Cadillac El Paso responded

Thank you for choosing Bravo Cadillac El Paso, your feedback and rating mean a lot to us. We're glad Christian was able to help, and we hope to see you again! Lance Knopp General Manager lknopp@bravoautos.com

June 19, 2022

Buena atención buen servicio trataron de resolver mis expectativas y al final me quede con lo que buscava More

by Jaimevalencia250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joselyn Rascon, Henry Cordova
Report | Print
Jun 20, 2022 -

Bravo Cadillac El Paso responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bravo Cadillac El Paso, Jamie, we look forward to having you as one of our valued customers for many more years to come! Lance Knopp General Manager lknopp@bravoautos.com

June 18, 2022

Mr Brooks was very knowledgeable and helpful with Cadillac products exceptional in customer service. We will always remain a Cadillac customer due to Mr. Brooks help. More

by cherylfunderburk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez, Omar Martinez, Christian Arvizu, Sally Knight, Henry Cordova, Adam Lang, John Brooks
Report | Print
Jun 20, 2022 -

Bravo Cadillac El Paso responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Lance Knopp General Manager lknopp@bravoautos.com

June 16, 2022

Micheal Rodriguez is a very attentive service agent and is a pleasure to deal with. More

by jannabi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Report | Print
Jun 17, 2022 -

Bravo Cadillac El Paso responded

Hi Jannabi, thank you for your 5 star review. We're so glad that Michael was able to make your service appointment great! We appreciate your business and look forward to working with you again soon! Sincerely, Teresa Montes General Manager

June 15, 2022

Service department did a great job on servicing my vehicle. My service writer really took care of me. More

by MRB4101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
Report | Print
Jun 16, 2022 -

Bravo Cadillac El Paso responded

Hi Mrb4101, thank you for the 5 star review. We're so glad to hear that you had a great service appointment with our team. We appreciate your business and look forward to your next visit! Sincerely, Teresa Montes General Manager

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