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Bravo Cadillac El Paso

El Paso, TX

4.0
144 Reviews

6555 Montana Ave

El Paso, TX

79925

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Showing 144 reviews

October 07, 2021

David gave us the best service!!!!! He was so helpful! Very respectful! Best service ever! More

by Jacquelinea459
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Saenz , Mike Rodriguez, Omar Martinez
October 05, 2021

Only got one star the sales rep that called me was very rude and did not try to help I can not believe he works at suck a high dealer ship joe monero really needs to go More

by Brendanance
Recommend Dealer
No
Employees Worked With
Joe monero
Oct 06, 2021 -

Bravo Cadillac El Paso responded

We apologize this is the experience you have had and this is not the experience we want to deliver here at Bravo. We strive to give our customers 100% customer service and we are disappointed to hear that Joe Moreno was not able to provide that to you. Please contact our new General Manager Lance Knopp as he would like to gather more information about this situation so he can address it with the team involved and to make sure this doesn’t happen again. Lance Knopp 210-419-6538 or lknopp@bravoautos.com

October 05, 2021

If you are looking a excellent experience do ask for anyone but this guy he is extremely rude and unprofessional! More

by El Paso review
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe monero
Oct 06, 2021 -

Bravo Cadillac El Paso responded

We apologize this is the experience you have had and this is not the experience we want to deliver here at Bravo. Please contact our new General Manager Lance Knopp as he would like to gather more information about this situation so he can address it with the team involved and to make sure this doesn’t happen again. Lance Knopp 210-419-6538 or lknopp@bravoautos.com.

January 06, 2020

Bravo gives my vehicle quality service every time. Whether it’s routine maintenance or a repair. I’ve always had a positive experience and I have peace knowing my car is in good hands. I appreciate th More

by Erikanina
Recommend Dealer
Yes
Employees Worked With
Enrique Amaya, Mike Rodriguez
December 22, 2019

I think eight vehicles in six years from the same salesman and the same sales manager at the same dealership with the same receptionist and the same owner is “exceptional” enough! More

by Texdon
Recommend Dealer
Yes
Employees Worked With
David Saenz, Sally Knight, Jorge, Mike Rodriguez, Lalo Ponce
December 16, 2019

The parts service person was very courteous and knowledgeab. As long as I don't have to have contact or communications with Mike Rodriguez the service will suffice. My inclination at this time, is these will be More

by frank.graf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Macias, Klouse Schulze., Erich Marusich, Mike Rodriguez, Lalo Ponce
Dec 23, 2019 -

Bravo Cadillac El Paso responded

Thank you for your continued business here at Bravo Cadillac. We are sorry to hear that your experience with Mike Rodriguez was not the best please call us at 915-778-6633 and ask for Lalo so we can resolve the issue. We hope to earn your business in the future.

December 07, 2019

Very good always on time and professional Wait time was good washing my car and vacuum rile work with customers on any problem to be resolve thanks !! More

by jorge8355
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
November 13, 2019

Provided very good service. Customer service is always great. Had the oil change and took care of the brakes. We are always informed as to what is needed to maintain our car in More

by rosledes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
November 13, 2019

Exceptional Customer Service The Customer Service that I receive at Bravo Cadillac is always very professional and promptly. I had a small problem with my tire caps and Sally and More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sally , Mike Rodriguez
November 12, 2019

The service provided was quick and professional. The waiting room was comfortable with food and drink options. There were no surprises with costs and they also washed my car. More

by Stevie T
Recommend Dealer
Yes
Employees Worked With
Enrique , Mike Rodriguez
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