Bravo Auto Collection
Murrieta, CA
Filter Reviews by Keyword
By Type
Showing 129 reviews
Salesman Conor was great The salesman Conor was great. He called me within 10mins of my online quote request. He provided me with the price and the out-the-door price, upfront The salesman Conor was great. He called me within 10mins of my online quote request. He provided me with the price and the out-the-door price, upfront. He didn't play any games, was helpful and information. Finance was another story, they tried multiple games and ultimately I secured my own financing after getting tired of their back and forth games. However, the used car we bought (1 year old with less than 23k miles) apparently had some hidden issues because the check engine light came on after driving less than 500 miles. If you use this dealership, definitely secure your own financing first and then ask for salesman Conor. More
Purchase of Chevy Express Van 2500 Had a great experience. They had the van ready for us. Alex was fantastic. If we could only shorten the paper work process, that would be perfect. Had a great experience. They had the van ready for us. Alex was fantastic. If we could only shorten the paper work process, that would be perfect. More
Appointment? I went in there for an oil change without an appointment and that guy made me feel like that was wrong. i told him does it really matter because I had I went in there for an oil change without an appointment and that guy made me feel like that was wrong. i told him does it really matter because I had an appointment last time n it still took 4 hours. So this time I had to take my wife with me with her car so I dont have To stay n spend the rest of my day off there. It doesn't seem busy either every time I go there . It's my 3rd time there now 2 appointments n one walk in .pretty much employees' cars in the garage . So yeah hmmmm?? N yeah it still took 4 hours. Also my 1st oil change they didnt reset my miles that I needed to go back for another oil change so I turned around only to find out they dont really know how to do it. So I waited for another 30min or so for them to figure it out. I was there the whole time watching them take turns n calling some1 on the phone . So yeah honest review. Peace! I More
Madison was very kind and professional. Made the process of buying a car less stressful and more exciting! Love my car. Drove from San Diego so was crossing my fingers. I was in and out in less than 2 hours of buying a car less stressful and more exciting! Love my car. Drove from San Diego so was crossing my fingers. I was in and out in less than 2 hours. More
It was ok The overall experience was not bad. It was a normal car buying experience. I got a car and it took too long. There was no kid area but the sales la The overall experience was not bad. It was a normal car buying experience. I got a car and it took too long. There was no kid area but the sales lady tried to keep them busy with coloring books. She was nice but could have been more knowledge about the car (it was not their brand so I understand) She also had to get someone to explain the extended warranty. The one thing I was disappointed in was that they only put a quarter of a tank in gas. After you make me buy LoJack and do not negotiate on price the least you could do is fill up the tank. More
I had a pleasant experience. Gabriel let me take my time and check out the three vehicles I was interested in. There was no pressure from any one to buy a vehicle that day or r Gabriel let me take my time and check out the three vehicles I was interested in. There was no pressure from any one to buy a vehicle that day or right away. More
Amazing dealer and people I would go back and buy more cars from this dealership, and i would recommend it to anyone looking for used or new car to go there. I would go back and buy more cars from this dealership, and i would recommend it to anyone looking for used or new car to go there. More
I have a few things to say constructively In all honesty i believe the shop has done a great job in regard to the services they rendered. However, i think the CLIP for the Air Vent for the Air In all honesty i believe the shop has done a great job in regard to the services they rendered. However, i think the CLIP for the Air Vent for the Air Cleaner Filter Housing WAS NOT REPLACED PROPERLY AS I SAW THAT THE ORIGINAL CLIP WASN’T USED EVENTUALLY RESULTING TO INSTABILITY OF THE AIR VENT POSITION IN RELATION TO ITS ORIGINAL ATTACHMENT, in other words ITS NOW UNSTABLE & WABBLES! I know this for a fact because when i clean my car i always include cleaning the engine room as well. Thank you and i do hope you will consider this comment as something constructive for the good of the service department. More
Pleasant Experience, Great trade in offer. Madison, my sales consultant, was very accommodating as far as letting me check out any vehicle I was interested. She was never pushy and made me feel Madison, my sales consultant, was very accommodating as far as letting me check out any vehicle I was interested. She was never pushy and made me feel at ease during the buying process. Andrew from service also helped me a lot to achieve the deal and payments I wanted. I visited a few local dealerships but Auto Gallery Mitsubishi of Murrieta gave me the best offer for my trade in so didn’t hesitate to give them my business. I have Andrew to thank for that! More
Great Customer Service Bryan Myers, Lucas Lyons and the staff provided excellent customer service. Highly recommend them. Very friendly and provided me with all the inform Bryan Myers, Lucas Lyons and the staff provided excellent customer service. Highly recommend them. Very friendly and provided me with all the information I needed. More