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Brattleboro Subaru - Service Center
Brattleboro, VT
1,051 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,051 Reviews of Brattleboro Subaru - Service Center
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March 28, 2018
Rude service advisor Dave at the service desk spoke to my wife in a very mean spirited manner. He also told us the car would be ready at "lunch time". To me that says 12:0 Dave at the service desk spoke to my wife in a very mean spirited manner. He also told us the car would be ready at "lunch time". To me that says 12:00 - 1:00. He stated later, in a very hostile manner, that it meant 12:30 - 4:00. And they were unable to fix the driver's window as we had requested. They had the car for 4 1/2 hours! Plus they did a specific service we had asked them not to do and charged us. More
by Daddio1961
Verified CustomerEmployees Worked With
Dave
March 26, 2018
Really good dealership! I have purchased two Outbacks from Brattleboro Subaru (2010 and 2017]. The buying process was relatively stress free, but it is mainly the service dep I have purchased two Outbacks from Brattleboro Subaru (2010 and 2017]. The buying process was relatively stress free, but it is mainly the service department that keeps me coming back. They do a good job and are very pleasant to work with. More
by Ehanna
Employees Worked With
All the people in the service department
March 26, 2018
Always pleasant experience Subaru of Brattleboro really does a great job at ensuring what’s best for their customers. I’m always calling the service desk to schedule and appoint Subaru of Brattleboro really does a great job at ensuring what’s best for their customers. I’m always calling the service desk to schedule and appointment and they get me in so fast. The work is great and so aren’t the people! More
by ambacalaaa
Employees Worked With
Dave & Kyle
March 26, 2018
Everybody was very helpful There was a lot of work that had to done on the car but the people were helpful and timely in getting it done and getting me out of the dealership for There was a lot of work that had to done on the car but the people were helpful and timely in getting it done and getting me out of the dealership for another appointment that I had. More
by WARNER3
Employees Worked With
I believe the service tech was named Jake, but I could be wrong.
March 24, 2018
Great job! Oil change, tire rotation, inspection,etc. Comfy chairs in waiting room and coffe machine helps pass the two hour appt. Pleasant service people. Got m Oil change, tire rotation, inspection,etc. Comfy chairs in waiting room and coffe machine helps pass the two hour appt. Pleasant service people. Got me in and out in the two hours. More
by snowflake05301
Employees Worked With
Forgot name
March 22, 2018
Very good service and time. Nate has been with this Subaru a long time and always excellent, trustworthy, polite and knowlegable. He is a valued employee in my mind and I highly Nate has been with this Subaru a long time and always excellent, trustworthy, polite and knowlegable. He is a valued employee in my mind and I highly recommend him. More
by MTOO
Employees Worked With
Nate Barnard
March 22, 2018
Loyal customer for good reason I have just leased my 8th Subaru since 2009. The whole family has been driving a Subaru. My kids have opted to buy theirs but I prefer to lease as I I have just leased my 8th Subaru since 2009. The whole family has been driving a Subaru. My kids have opted to buy theirs but I prefer to lease as I would be in trouble with a car that needed frequent repairs because I need to reliably get to work. Every transaction we have had at what is now Brattleboro Subaru I have felt that the whole team has sincerely worked to get me the best deal. Billy, our sales rep is the epitome of honesty and sincerity and we all trust him implicitly. And he has always been there for us when there was a problem that needed the support of the whole dealership, organizing it and solving the problem. Like the time I was in Boston for a medical conference and the car started having seizures.....(and of course it was the end of the lease and, boy, was I happy to leave the car behind and go home in my new leased car). More
by amalialeemd
Employees Worked With
March 21, 2018
Great Service Department! Always an enjoyable experience ~ Nate is always friendly, efficient, and makes me feel like a valued customer! Pleasant waiting room. Couldn't ask f Always an enjoyable experience ~ Nate is always friendly, efficient, and makes me feel like a valued customer! Pleasant waiting room. Couldn't ask for better. More
by maggiew610
Employees Worked With
Nate, in Service Department.
March 17, 2018
Great Service so far after a couple visits. Had several issues going in. Able to accommodate my vehicle for doing the extra work at same visit. They were friendly, and found a few discounts to h Had several issues going in. Able to accommodate my vehicle for doing the extra work at same visit. They were friendly, and found a few discounts to help reduce my bill!! Very pleased with the visit and will return again. More
by sandyvermont
Employees Worked With
March 16, 2018
Overall OK service Brought our Crosstrek in for 6000 miles checkup and oil change. Positives - fast service, on time, good waiting room with wifi; Improvements...other s Brought our Crosstrek in for 6000 miles checkup and oil change. Positives - fast service, on time, good waiting room with wifi; Improvements...other service centers vacuum the inside of the vehicle when I've brought it in for service, this didn't happen at Subaru. More
by lcolbydotson
Employees Worked With
cannot remember
