Brattleboro Subaru

12,000 Maintence The service appointment was easy, the wait was less than an hour as promised, the service representative was friendly and knowledgeable, and the car w The service appointment was easy, the wait was less than an hour as promised, the service representative was friendly and knowledgeable, and the car was serviced as expected. More

Great dealership for buying and service My salesman John Mclean is the man! Hooked me up a couple years back with an awesome crosstrek and he still reaches out and checks up on us. Nate in My salesman John Mclean is the man! Hooked me up a couple years back with an awesome crosstrek and he still reaches out and checks up on us. Nate in service made my hitch and oil change appt a breeze took a loaner out and had lunch. Car was ready before most other dealers could even do a oil change and I had a hitch installed to boot. Bratt Subaru is where we’ll be going when we trade up for a new model in a few years. Keep it up guys! More

excellent service Fast, efficient and very friendly service when I came in with my car on a tow truck with 2 flat tires fearing the worst. Many thanks! Fast, efficient and very friendly service when I came in with my car on a tow truck with 2 flat tires fearing the worst. Many thanks! More

Always excellent Service Nate, Rachel, and Dave are terrific in the service department. John Mclean is a great person to buy a car fromsalesman. always receive pleasant and Nate, Rachel, and Dave are terrific in the service department. John Mclean is a great person to buy a car fromsalesman. always receive pleasant and helpful service. More

Very friendly and accomodating! These guys are super friendly! I needed my oil changed and a code read from the diagnostics. I brought my 13 month old lil girl with me. They offered These guys are super friendly! I needed my oil changed and a code read from the diagnostics. I brought my 13 month old lil girl with me. They offered us a loaner vehicle in case she became uneasy. She did fine, and they kept me updated on the progress. They were also very efficient. Thanks to the nice lady at the service desk:) More

Quick and easy I realized my time for an oil change was upon me. They took me in the afternoon a day later and had me out in under an hour. That is quick and easy! I realized my time for an oil change was upon me. They took me in the afternoon a day later and had me out in under an hour. That is quick and easy! More

Great service on my Forester The service people at Brattleboro Subaru do an excellent job and are very honest and responsive to any issues I have had with my 2017 Forester XT. As The service people at Brattleboro Subaru do an excellent job and are very honest and responsive to any issues I have had with my 2017 Forester XT. As an example, I recently had a loud metal grinding noise coming from the right front wheel and had the vehicle towed 63 miles to Brattleboro because I trust their service technicians to quickly solve the problem. Despite the emergency nature of the call, they fit me in the service schedule within the day and fixed the problem within two hours. Cannot say enough about the great service. More

Enlightenment I purchased my Subaru from Brattleboro six years ago and originally serviced it there, and was always happy with their performance. But since I travel I purchased my Subaru from Brattleboro six years ago and originally serviced it there, and was always happy with their performance. But since I travel a lot between 2 other states I had to use other dealers. I had taken it to Curry Subaru in New York and had a major brake job performed. When I picked the car up, the brake light was flashing. The mechanic checked it and said the emergency brake module needed to be replaced, at the cost of $1300. I called Brattleboro and explained the problem. The service person said he never heard of that part failing or being replaced. They checked the car out and found the emergency brake cable had not been readjusted. They should be highly commended for their honesty, integrity, and performance. More

I always feel you do your best to meet my needs Billy has always been very aware of my needs and has gone to great lengths with other staff members, especially John and Luke to find the best deal fo Billy has always been very aware of my needs and has gone to great lengths with other staff members, especially John and Luke to find the best deal for me. I’m very appreciative. I just leased my 8th Subaru of our family. More

Excellent Customer Service I was surprised that I was allowed to test drive a car in the snow and ice. It helped convince me that I had chosen the right dealer and the right ca I was surprised that I was allowed to test drive a car in the snow and ice. It helped convince me that I had chosen the right dealer and the right car. I especially appreciated the knowledge, patience, and thorough explanations Scott gave me. More