Brattleboro Subaru

Everyone at the dealership was friendly and outgoing. Even those who were not associated with my purchase in any way were friendly and offered suggestions while I looked over my new car. The price was gr Even those who were not associated with my purchase in any way were friendly and offered suggestions while I looked over my new car. The price was great, the customer service was good, and I felt that I was kept informed throughout the entire purchase process. Mike went to great lengths to arrange me getting the car and only one email went unanswered near the conclusion of my experience. It was relatively unimportant however. Matt was also great once I entered the dealership. More

After a recommendation from friends of ours on their prices and customer service my husband and I visited Battleboro Subaru and ended up purchasing a Certified Pre-Owned Outback from Matt Morrell this p prices and customer service my husband and I visited Battleboro Subaru and ended up purchasing a Certified Pre-Owned Outback from Matt Morrell this past weekend. He was friendly, professional and found us exactly what we were looking for. We couldn't have been more pleased with the purchase experience with him and at this dealership in general. It was quick, hassle and pressure free. We are very excited about our new to us Outback and we would not hesitate to recommend Matt and this dealership to our friends and family. More

My husband and I were traveling from Tennessee to Vermont for the holidays and while in Pennsylvania we noticed a vibration in the steering wheel. We called Brattleboro Subaru at the recommendation of a fri for the holidays and while in Pennsylvania we noticed a vibration in the steering wheel. We called Brattleboro Subaru at the recommendation of a friend and explained our problem. They scheduled an appointment for us the day of our arrival. When I brought the vehicle in, the service employee was patient, thorough, and attentive. In addition to the vibration, I asked them to check the headlight alignment, even though my local dealer said there was nothing wrong. The service was completed exactly when they said it would be. They called and gave me a thorough explanation of the problem and the solution. They also confirmed the headlights were misaligned and they corrected them. Finally, they also addressed an outstanding recall issue on the brake line that had not been done by the Knoxville Subaru dealer. We make a trip to VT every 2 years; I might even plan major service updates to coincide with our visits because I am so disappointed with my local dealer. I was 100% pleased with Brattleboro Subaru. Thank you! More

Our salesman Matt Morrell was very knowledgeable and helpful and did not give us a hard sell. He worked hard to track down a good selection of used cars for us to try. helpful and did not give us a hard sell. He worked hard to track down a good selection of used cars for us to try. More

From the moment we were greeted at the door, we felt welcome and comfortable in looking to buy a used car. The sales employees we dealt with (all three) were outstanding. It was easy to find something welcome and comfortable in looking to buy a used car. The sales employees we dealt with (all three) were outstanding. It was easy to find something we liked (great selection) and it was the right price. We look forward to continue servicing our Subaru cars at this dealership for years to come. More

Came in close to closing time, Matt came out helped us find the car we were looking for. Then Matt and several other employees stayed till after close to do paper work for car purchase. The service depart find the car we were looking for. Then Matt and several other employees stayed till after close to do paper work for car purchase. The service department went over car and repaired every thing that I had asked to be repaired. They also set us up to have car as soon as was possible and hand delivered car plates right to us. More

Matt was an excellent ,caring salesman I never had a Matt was an excellent ,caring salesman I never had a Subaru before and was pleased with the quality of car and the service I received I can recommen Matt was an excellent ,caring salesman I never had a Subaru before and was pleased with the quality of car and the service I received I can recommend this dealership More

We were looking for a good deal on the Subaru Impreza 5-door & feel that we received one from Brattleboro Subaru. Loved dealing with Rose Kochman who made us feel so comfortable & took the time to go ov 5-door & feel that we received one from Brattleboro Subaru. Loved dealing with Rose Kochman who made us feel so comfortable & took the time to go over everything we needed to know about the car. This is our 1st Subaru but won't be our last if Rose is still there. More

My wife and I both work Monday-Friday and have very little time to shop for a new car but we knew what year and model and color we wanted. The (somewhat) local to us dealer has never rubbed us the righ little time to shop for a new car but we knew what year and model and color we wanted. The (somewhat) local to us dealer has never rubbed us the right way or made us feel like they wanted (or needed) our business or were willing to work out a fair deal. Jason Steele went way above and beyond the call of duty. He initially contacted me via the internet and and we then corresponded back and forth over the phone. Jason is a "real person" who understood our needs and expectations and treated us fairly on our trade in (a well kept three year old Jeep) We were a little hesitant to make the drive to Brattleboro as it is so far away from where we live and work because of past bad experiences in the greater Burlington area. BUT, we were blown away when Jason made the deal happen in just four days. It was the color Impreza we wanted with the desired options, a fair trade in price and Brattleboro Subaru even sent the new car all the way up to the Burlington area for us after hours and drove our trade back down. Who does that!? Brattleboro Subaru will be "our Subaru dealer" from here on out. We have owned multiple Subarus in the past because both my wife and I grew up with parents who drove them. Great cars, great value, and a long lasting quality product. I cannot stress enough how happy we are with the whole transaction. Getting 30+ MPG in our 2014 Impreza is also AMAZING! Big thanks again to Jason Steele and the whole crew at Brattleboro Subaru More

Had a great experience at Brattleboro Subaru! The team is incredibly friendly and helpful - right down to the local maple donuts they offered us. It was my first time buying a new car and the team did a is incredibly friendly and helpful - right down to the local maple donuts they offered us. It was my first time buying a new car and the team did a great job listening to my needs and putting together a great package that I felt comfortable with. I had done my research - made a few calls in my local area, and decided it was worth a 2.5 hour drive to buy from Brattleboro compared to a closer option. I am thrilled with my new Forester and had a blast buying it. More