Brattleboro Subaru
Brattleboro, VT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This was my first time purchasing a Subaru and my experience was excellent. Exceptionally friendly and helpful staff. Always willing to answer my questions. Jason Steele was super to work with and experience was excellent. Exceptionally friendly and helpful staff. Always willing to answer my questions. Jason Steele was super to work with and I really appreciate his low key - no pressure style. Would definitely recommend to others. More
I internet shopped my vehicle. I sent out 5 separate inquiries to 3 different dealerships. Within one hour Mike Masters at Brattleboro Subaru called and began the purchase process. None of the other dea inquiries to 3 different dealerships. Within one hour Mike Masters at Brattleboro Subaru called and began the purchase process. None of the other dealerships got back to me that day, and when they did, it was to send me an email. Brattleboro Subaru made the process fast, painless and Oh SO EASY. The vehicle was delivered to my door, in the exact condition advertised. I feel that Brattleboro Subaru really took my business seriously and provided the kind of top notch purchase experience that will definitely bring me back in the future. I highly recommend these folks. More
Brattleboro Subaru has made purchasing a new vehicle a very low stress experience for me. From the first phone call with Mike Masters to the final paperwork , I found everyone to be very professional , fr very low stress experience for me. From the first phone call with Mike Masters to the final paperwork , I found everyone to be very professional , friendly and sincere. I shopped around at local dealerships and they would not work with me to help me get the best price for a new car since I was upside down with my current vehicle. Mike was honest about what I could get for my vehicle and what I could expect as a price for a new Forester. The 2 hour drive was well worth the savings and Billy Boutilette was very helpful in explaining my new vehicle to me. I highly recommend this dealership for anyone interested in purchasing a new Subaru. More
All those I dealt with were knowledgeable, friendly and able to answer my questions in a way I could understand. Marie was the first to reach out to me and was the main salesperson I dealt with. She has able to answer my questions in a way I could understand. Marie was the first to reach out to me and was the main salesperson I dealt with. She has a very pleasant, professional demeanor and is easy to work with. More
The staff was well informed and friendly. There was no unnecessary and stressful pressure or protracted negotiations. No annoying gimmicks. Email Inquiries were handled quickly, professionally, and co unnecessary and stressful pressure or protracted negotiations. No annoying gimmicks. Email Inquiries were handled quickly, professionally, and courteously. The price closely matched my expectations. The vehicle was delivered to my doorstep with a tank full of gas as promised. I would not hesitate to recommend this store to my friends and co-workers. More
This is the third time I've leased a vehicle from Brattleboro Subaru and once again it was an easy, no-pressure process. Jason and Luke were both very knowledgable and accommodating. I would defini Brattleboro Subaru and once again it was an easy, no-pressure process. Jason and Luke were both very knowledgable and accommodating. I would definitely recommend Brattleboro Subaru to friends and family. I love my new car! More
We experienced a no hassle experience when buying our recent Subaru. After being frustrated with other dealers we spelled out exactly what we were looking for online and over the phone with Mike. Upon recent Subaru. After being frustrated with other dealers we spelled out exactly what we were looking for online and over the phone with Mike. Upon deciding to go to the dealership (anticipating to be again frustrated) we were pleasantly surprised with the customer service. Mike and Jason were helpful and much more pleasant and easier to deal with than your typical car salesmen! Would recommend this dealership. More
I knew exactly what car we wanted and used the Consumers Report service of soliciting bids from 3 Subaru dealerships within a close radius of Hanover NH, and Brattleboro was best by an impressive margin. I Report service of soliciting bids from 3 Subaru dealerships within a close radius of Hanover NH, and Brattleboro was best by an impressive margin. I worked thru Mike Masters who knew that the dealership would have to hold the car for about a month for us to get there from Ann Arbor MI; Mike not only had the car in hand quickly but hovered over it protectively for that long period. When we knew about when we would arrive to take possession we contacted Mike; he had the car prepped two days ahead of time, which facilitated our taking possession a day before he expected. The car itself was exactly what we ordered and the experience at the agency could not have been better, thanks to Mike, Jason and Nizam. More
No bells. No whistles. Just a very fair price for both trade-in (2006 Outback) and new 2014 Forester. All staff were friendly and forthright. trade-in (2006 Outback) and new 2014 Forester. All staff were friendly and forthright. More
My experience with Billy Boutilette at Brattleboro Subaru has been great. I just bought my second car from them. I live in the next state over, so its a little more complicated purchasing a vehicle that's has been great. I just bought my second car from them. I live in the next state over, so its a little more complicated purchasing a vehicle that's not close by. I had a ton of questions and was able to correspond with Billy Boutilette often and easily. He answered every question I had, in a timely fashion. I appreciate good customer service, which is why I've been there twice so far, and I'll definitely work with Billy on future vehicle purchases. I highly recommend Billy to others! Thanks!! More