Brattleboro Subaru

From one extreme to another As a first time car buyer I was quite nervous on what to expect from dealerships. I knew I wanted to look at the Imprezas and quite possibly the wrx a As a first time car buyer I was quite nervous on what to expect from dealerships. I knew I wanted to look at the Imprezas and quite possibly the wrx as well. My first stop was Subaru of Keene, I walked around with my father for a good 45 mins looking around almost the whole lot. I've always heard how cars salesman can come out and be pushy with you, the couple salesman I did see came out, moved some vehicles but failed to acknowledge us. At this point I just wanted someone to come out and say hello, it was Saturday, it was like they didn't expect people to be there. After a few more minutes of walking around I decided I wanted to go to Brattleboro Subaru. As we pull into the lot I lay my eyes on a 2015 wrx, I park my car and my dad and I walk over to take a look. I had some questions but was still very unsure on when I wanted to get a car. I was approached by Rose Kochman and she asked if there was anything she could do for me. I told her I was a first time buyer, still very unsure on my choice and just recently started thinking about getting a new car. She invited us inside to talk things over. We talked about the wrx I was just looking at and next thing I new I was on a test drive! I was instantly in love and ended up leaving with the car a couple hours later. Through the whole process Rose was absolutely amazing!!! She made everything so easy to understand and was not pushy by any means, it was painless. She went above and beyond to get me the best rate possible and made sure I was happy with everything along the way. I am still in love with my car and look forward to the years to come!! Thank you all at Brattleboro Subaru for everything you guys do!! You've gained my business and I tell everyone about my experience with your great customer service!! I also tell them of my experience in Keene...Things certainly worked out in my favor!!! More

Not exactly what I expected I went into Brattleboro Subaru with a bad taste in my mouth for car dealerships. I'd lost a significant amount of money before when a local dealershi I went into Brattleboro Subaru with a bad taste in my mouth for car dealerships. I'd lost a significant amount of money before when a local dealership (now out of business) took me for a ride when I had deployed in the military a number of years ago. In December 2014, with my pickup truck pushing 210,000 miles, I was at a point I needed a car. As you can imagine however, I was weary. Matt Verge put me at ease showing me that the bad experience I had was not going to happen at Brattleboro Subaru. I had explained to him what I had experienced before, and he provided me with the exact opposite service. Polite, professional and fast. I even came back to Matt the day after I drove away with my new Crosstrek with a concern (as everyone was leaving for the day). He took me straight to the service department where my concern was heard. Turns out it was not a problem with the car, but my own lack of knowlege, however the service department was very polite in explaining it to me. I would recommend Brattleboro Subaru to anyone who asks about where to buy a new car. ~Rusty E. Sage More

A Pleasure working with Matt Verge My wife and I recently bought a Subaru Forester at Brattleboro Subaru. I worked primarily with Matt Verge, and the whole team was a pleasure to deal w My wife and I recently bought a Subaru Forester at Brattleboro Subaru. I worked primarily with Matt Verge, and the whole team was a pleasure to deal with. Matt had previously sold a used car to my son, age 20, so we felt very comfortable coming back to Matt when our 2001 Forester reached the end of its life in December 2014. Matt was friendly and helpful in every aspect of the sale, from taking a test drive with us to taking care of the old car--even switching the snow tires from it to the 2011 Forester we bought. Thanks again!! I would definitely recommend buying a car there from Matt Verge. More

Great place to do business I recently bought a car at Brattleboro Subaru. I worked directly with Matt Verge, but the whole team was a pleasure to deal with. Matt has a great dem I recently bought a car at Brattleboro Subaru. I worked directly with Matt Verge, but the whole team was a pleasure to deal with. Matt has a great demeanor for selling cars. He took a no pressure approach that made me really comfortable in buying a car. Thanks again!! I would definitely recommend buying a car there. More

Excellent experience Jason was/is by far the most professional and helpful . I have car shopped and at many dealerships throughout the years and never felt comfortable. Ja Jason was/is by far the most professional and helpful . I have car shopped and at many dealerships throughout the years and never felt comfortable. Jason did the exact opposite he is very friendly and helpful, makes sure the car you are going to purchase is the right one for you with no pressure. He is very knowledgeable and eager to help in any way that he can. I would and have recommended Jason to others that are looking for a vehicle. More

Best vehicle purchase ever made! My experience at Brattleboro Subaru was amazing. I am beyond thankful on the purchase of my 2011 Outback. This car is very comfortable & handles extre My experience at Brattleboro Subaru was amazing. I am beyond thankful on the purchase of my 2011 Outback. This car is very comfortable & handles extremely well in all seasons. Jason, Luke & many more made this experience hassle free & extremely enjoyable. Thank you for your excellent customer service. -Jessie Bishop More

Good salesperson hi..to whom it may concern.. I would just like to say that Jason Steele sets the standard for curtisey, and auto knowledge for your dealership. I wa hi..to whom it may concern.. I would just like to say that Jason Steele sets the standard for curtisey, and auto knowledge for your dealership. I was/am always greeted with a smile and time is always made for discussing the automobiles and options on my many trips in. Jason has always made a point to inform me on vehicles that he felt would interest me and always has shown professionalism in his presentations. I personally have sent friends and family to Brattleboro Subaru and have directed them to meet with Jason..only, and have always had a positive outcome. More

Friendly atmosphere I bought a car from Jason Steele he was great to deal with and the sales department got me a quick approval and great rate. Jason is top notch Unlike I bought a car from Jason Steele he was great to deal with and the sales department got me a quick approval and great rate. Jason is top notch Unlike the sales guys at the other 2 dealerships I went to that didn't seem to have the time of day for me More

Highly recommended! Great guy to buy a vehicle from :) Went above and beyond what a typical salesman would do to help us find what we wanted in a family vehicle. Great guy to buy a vehicle from :) Went above and beyond what a typical salesman would do to help us find what we wanted in a family vehicle. More

Awesome Car Buying Experience The staff were extremely helpful, knowledgeable, and friendly. They answered all my questions and then some. They took care of everything from registe The staff were extremely helpful, knowledgeable, and friendly. They answered all my questions and then some. They took care of everything from registering my car to trading in my plates. All staff were responsive and made my car buying experience painless and ENJOYABLE. Great staff; Great Place. I have recommended this dealership to friends and family. I am a satisfied customer. More